Bansko Royal Towers - Хотел Банско Роял Тауърс — Hotel in Bansko

Getting dated now. Booked apartment 335 via Air BnB. Poor communication with the owner Vasily who couldn't care less when we couldn't get in when we arrived as planned at 1:30 am. No concierge after 10pm and owner couldn't give a t##s. Number on locked reception door rang and rang but no answer. 😥😡😡😡 As no emergency contact we slept in friends lounge.... fortunately they'd arrived earlier and had a key code box to get the key. Light in bedroom not working. Flat sparsely decorated - hasn't been updated since first built. Minimal content - few bits of cutlery and plates but no glasses and nothing to wash up with. Bedding unacceptable. Poor quality duvet with no cover - barely enough for two people, not the four advertised. Sofa bed in lounge collapsed so neither good for sitting on or trying to sleep. BRT is convenient for Gondola and taxi's but we'll be looking...

I have stayed twice at apartments in this block. The positive is that its located very close to the gondola, there are plenty of supermarkets and rental for skis in the block. The only negative for the hole block was that the last time the heaters didnt work and we only used air...

I live here myself in one of the apartments.... but this keeps on coming back. But it is a very nice hotel/apartments resort. Well kept, quiet, a nice outdoor swimming pool for the summer, very close to the Gondola for...