Guest House Planinski Zdravets — Hotel in Bansko

This hotel is very average. The room was normal/good and it is pretty clean, that is an advantage for sure. Wi Fi works good. But despite on booking.com it is written that they can speak Russian and English, it is not completely truth. Only 1 person can speak - very nice woman, but she had day offs during our first days in hotel. So we had a huge problem with communication. I know that it is very personal, but as for me food in hotel is not tasty at all. We ordered food for "take away" in local cafes and it was muuuch better. And the last but not least, the room for drying equipment is cold, so if you really want to have a dry shoes the next day you need to take it in room. So mainly it is just a...

The room was nice, cozy and warm, and the furniture was okay, but we had some problems with cleanliness and things not working right. First, there was dirt in the corners of the room, and even though the bed sheets and towels were washed, they still had stains – like, the pillowcase had makeup stains on it, and the towel had other stains. Also, the shower was really annoying; the water kept going from super hot to freezing cold, so we had to keep getting out to fix it. And to top it off, the toilet didn't flush properly. All these things made our stay less enjoyable than it...

😊: The host was kind of nice.. 😢: The food that we been promised really wasn't fulfilled, and the food we got eventually was really poor and extremely expensive for what it was. The town centre was much better and the food there was really good and worth all the money. At the guest house what we were given was really not nice considering all they could provide was chips and some microwaved pork. Their bathrooms are extremely smelly to the point of making me sick . I would not go back there...