Gardenia Hills — Hotel in Nesebar

Returned from the Festa Gardenia Hills a couple of weeks ago and after reading some of the reviews beforehand I seriously think people were at a different hotel from us. We arrived early hours of Sunday morning (3am) where we were met by friendly reception staff, they gave us each a snack pack incase we were hungry due to travelling through the night. Our apartment was overlooking the mountains which we didn't mind and it was huge with 2 bedrooms and a corner balcony. The food was always hot and there was a great variation, always something for all of us to eat, drinks were fine for our needs, I was happy with wine and the occasional spirit and my partner happy with beer, kids were happy with the juice choices too. Cocktails would have been good but it didn't spoil our holiday not having them. Animation staff were fantastic and included everyone in their activities, my daughter took part in lots of their activities and made great friends with all the staff, My son went to the kids club but he ended up being quite happy spending time with us at the pool. There weren't a lot of british people at the hotel but that didn't bother us as it was nice to actually get away and switch off. The free shuttle bus down to the beach was handy, however it would have been better if ran more frequent and maybe run a bus back to the hotel once in the evening. We went into Sunny Beach quite a few times and it was a great resort, it was a 10 minute walk from the hotel, however we got a taxi back in the evening as it was a dark road, again this wasn't a problem for us. We cannot fault the hotel or any of the staff at all at this hotel and are looking to return again next year. Don't let the negative reviews on here...

Well where do I start, first of all the hotel is advertised as Sunny Beach and its not its located in a village called Kosharitsa 7km from Sunny Beach. People think that Bulgaria is cheap and we found this to be untrue if we wished to visit Sunny Beach you had to get a taxi from the hotel at a cost of anywhere between 15lev and 45lev depending on the mood of the driver.||All Inclusive is an absolute disgrace, drinks were horrendous and the food(if you can call it that) was inedible, cold and very sparse ||The staff are extremely rude and we found this even more so if you were English. There is a police dog kennel located directly outside the hotel 15 meters away and have to deal with constant dog barking day and night at all hours, along with the awful smell of dog faeces.||The All inclusive ends at 10pm and the hotel completely shuts down then no where to get drinks after this time.||||Please book somewhere else, Bulgaira is maybe a nice place to visit but this hotel has put us off ever returning to Bulgaria...

Very nice hotel, our apartment is cleaned every day. In bathroom are soap and shampoo, also they give new towels every day. In four person apartment are 3 room, living room, bathroom and two bedrooms, in first is one, big double bed, in second are two one person beds, in living room is sofa. Also we have two air conditioners, one in living room and one in bedroom with 2 beds. The pool is deep from 0.5 m to 1.3 m. Food in this hotel is very good, but if you go 30 minutes before end of the breakfast, or other meal, you won't find some dishes. To the beach is one kilometer, maybe 15 minut on foot, but in reception is bus schedule, by bus it takes 5 minutes to get to the beach. From 10 a.m. to 12 a.m. and from 4 p.m. to 9 p.m. working kid's animation club, and at this hours are so many activities, water polo, darts, gimnasitc,...