Hotel Iskar - All Inclusive — Hotel in Nesebar

I would not go to this hotel again even if it was free I went here 21st of September it was £330 all inclusive there was 11 of us all together I’m not here to moan about the food or how the hotel looked the slides was closed the kids club was closed we had 3 children with us and my disabled daughter day 3 we started to spend our time at the beach as we felt so uncomfortable at the hotel there was 2 other families but as the days went on there was us lot and the odd people and felt like they couldn’t wait for us to go one morning came down in the lift with my daughter and the floor was absolutely drenched and about 7 cleaners scrubbing the full reception area which I though was really bad as they could of waited for us to go or done it at a different time seen as they had seen me pushing the wheelchair since I got there and then they was stacking tables chairs and moving the sun loungers so only a few was left out we was all saying we would arrive back to the hotel one night and we won’t have a mattress on the bed it was starting to feel quite bad but then on the last day we got approached by a taxie man who was based outside the hotel he said we was having to leave at 8 at night and would take us to restaurant up in the hills and would take up all to the airport from there but we didn’t need to leave for the airport till 11 at night so we told him no thank you we’re leaving for airport at 11 which he replied they are closing at 8 though so I said well no they can’t we have kids and will have no where to go they can’t do that then he shouted the the man on the reception outside and said what time are you closing and he replied 8 which then I said i want to speak to a manager because you can’t do that I have a daughter in a wheelchair all the suitcases and had my other two children with me he walked off when my partner spoke to him he said ok not a problem but it was quite clear he wanted to close the hotel down at 8 and was trying to get the taxie man to have us out by offering to take us out for food they also stopped the all inclusive at 2 o’clock so we had to eat out they also turned the hot water off in the morning no one could get a wash or shower and when we came back after eating out we was making sure we had everything packed at this time it was 7.30 and they turned the electric off so it was pitch black in the hallways so when we came out our room the only light we got was from the lift I took videos of this as I have complained to on the beach because I wouldn’t want another family to go through what we did I couldn’t wait to get out this hotel and if they wanted to close so bad they shouldn’t of took the booking we walked past lots of hotels and they had a much better vibe then ours also playing music through the day for children entertainment we had none of that and it didn’t say the slides and entertainment wouldn’t be on so just be warned when you go from the 20th September the hotel is like a morgue and how they can just stop all inclusive and turn gas and electric off and start doing deep cleans as your walking around is beyond...

We traveled as a family of four and stayed for four nights. The staff is polite, helpful, and hardworking. The cleaning staff was especially friendly—they knocked almost daily at the door and offered to change the towels and take the garbage. The hotel is okay. The room was in decent condition and clean. They have balconies where you can relax or enjoy a drink. The air conditioner worked, there was hot water, and we didn’t have any problems with the appliances. The room also had cutlery and plates, although you don’t really need them. The hotel has three buildings: the main one with 14 floors, and two smaller ones. We were in one of the smaller buildings. The free parking was a huge plus for us—they have a decently sized parking lot, and most of the spots are in the shade, which is nice. The reception area is nice and clean. They also have a gaming corner with some arcade games, air hockey, table football, and others. The food was decent, especially the sweets. Drinks were okay as well. The best part about this hotel is its location—very close to the beach and in the center of Sunny Beach, near everything: stores, an amusement park, restaurants, and more. Being in the center and having free parking is a big plus. Another great value is the aquapark. For kids, it matters a lot. The slides were working, and they do have a lifeguard. You can have some fun there, but be careful—some guests tend to exaggerate a bit. It’s a good option for middle-class families or couples without very high expectations. All in all, it was a nice experience. Don’t expect the food to be a “culinary experience”—it’s not five-star Michelin. It’s just decent all-inclusive food, and you’ll surely find something you like.

Disliked · The only disadvantage or negative part I could find was the fact that in full season, dinners and lunches can be a little crowded, there are a lot of guests and not a lot of tables, although they do have space in the yard. An investment in another paved area in the garden with 10, 15 tables would be a huge improvement for the hotel. We had to wait maybe 5-10 minutes with plates in hand to find a table one evening, wich isn't...

I would like to leave a positive review but can't. This is the worst all inclusive I have stayed in for the food. Lukewarm and unappetizing. Even freshly put out pasta wasn't even warm. I would like to have tried local dishes at the hotel but it was difficult to know what the food was. The bean stew was probably the best dish I had at dinner. Anything nice such as fresh cherries are taken by the loaded plateful and then often left, leaving others with nothing. The room we had was large and clean but a throw back to the 70s, at the back overlooking the pool, in the shorter block. Our studio had a fridge, kettle, hot plate, crockery and cutlery! The hotel was possibly one of the first built in the resort and it shows. The staff are miserable. Very difficult to get a smile despite our best efforts. Most of the guests are East European which is to be expected but we didn't feel welcome. No entertainment but music playing during the day. There is also a small quiet pool. The biggest seagulls I've ever seen fly overhead constantly screeching. When wasted cakes etc are left out by guests they divebomb the pool area. Lots of shops and bars nearby. Weren't hassled by the staff as can happen in other countries. It was quiet at night but impossible to close the room door quietly. Double glazing was good, as was air conditioning. The beach is close by and lovely, as is the sea. The weather was good. Some cloud, one light shower. I like to try different countries but won't be returning to Bulgaria or recommending it. There are much nicer places...