hotel La Boheme — Hotel in Nesebar

|The food was horrible. The same food every day, old, I even found mold on some bakery products. Being pregnant, I didn't even have the confidence to eat anything other than bread and soup. The food was a dish of all kinds of vegetables with a few pieces of meat that ended very quickly. Cut vegetables that were dry. In the first instance, there were only sliced ​​apples and oranges for dessert and two kinds of cakes that were old. Everyone complained about the food. At breakfast there was no milk at all for the first 4 days, although there was cereal, the staff saying that "the guests consumed it all" and then bringing two thermoses of cold milk. The morning sausage was stale, or had been cut for a long time and was dry, with a sickly appearance. The fried potatoes they brought along with nuggets and other fast food products were beyond criticism, tasteless, dry, etc. A food so tasteless that you could say it was cooked that way only on purpose.|| The room was horrible too. I got a room on the 4th floor, with a balcony whose plaster was about to fall, two plastic chairs, only 3 sockets in the whole room (including the two from the TV and receiver). The sockets were not next to the bed, but on the other side of the room.||The bathroom. No shower cabin, but practically you had to squeeze yourself next to the toilet to wash yourself. A bathroom of no more than 2 m2, in which you could not leave anything when you showered because everything would get wet. Starting with the 3rd day, we stopped haveing hot water and then water at all. I would like to point out that I purchased the most expensive room, marked as having 20 square meters, that later on booking after we checked in, we saw that it was actually only 14 square meters. We paid for it 638€ for 8 nights from 18 to 26th June.|| Relative cleanliness. New bedding, but the blankets that did not have bedding were full of urine and blood stains. The outdated and dilapidated appearance of the so-called "hotel" eclipses in any case anything that could have been understood as cleanliness.|| The desolate swimming pool, a few sunbeds and umbrellas, the classic appearance of an abandoned guesthouse by the Black Sea.|| The muddy terrace, with a broken awning, which when it rained practically protected only 3-4 tables of water. Insufficient seats when the hotel was full. Wooden benches on which you could not sit for more than 20 minutes without your back hurting.||But what cannot be contained in images or words was the so-called "manager". A woman of about 40 years old, blonde and with relatively long hair, hateful and extremely rude. I had to describe her because when I asked her her name she told me that she is not obliged to tell me her name, a sign that she knows her job as well as what a 3-star hotel means. I approached it together with my extremely polite husband, we didn't want to cause a scandal or attract attention in an unpleasant way, we were even very understanding, still looking for excuses for what happened to us. I explained the water problem to her, she quickly found an excuse that the solar panels were to blame, thereby avoiding any responsibility or solution. I told her about the problem with the food, I told her that I was pregnant and that I had real concerns about the conformity of the food. They said that they use catering services, that the food is fresh and that she saw me eating anyway. (It should be noted that behind her is the kitchen with professional equipment, stoves, ovens, etc.) So again she deflected any responsibility she should have assumed, and even more, she tried to blame me, when the vast majority of the guests were dissatisfied with the food. I told her about the conditions we were expecting and for which we paid, I told her about the bathroom and what we were supposed to get, and she avoided the subject saying that she would look at the room I booked later because she was bussy , although I told her that I can show her the reservation on booking. She started to become extremely rude, she started to deny that she is manager (I found out later that she was the one responsible in the absence of the manager with whom we did not manage to discuss even until the last day), she blamed us and she practically interrupted the discussion without offering us an apology or a solution. In the meantime, I contacted booking, who I assume contacted the unit, and the next day the manager also came, but sent the same blonde woman to communicate with us. In the morning we wanted to go to the beach, they told us that they were changing our room, and my husband told her to discuss when we return because we did not go on vacation so that the hotel staff would make our schedule. When we returned, the manager with whom we had not spoken at all was no longer there and the blonde woman resumed her attitude of extreme rudeness and told us that in the morning we did not want the room and canceled, when in fact, what my husband had told her, is that we want to talk after we come from the beach. We told us that we lie but in the end, they gave us another room on the 2nd floor. With a spacious bathroom and a balcony that didn't look like it was going to collapse. I found the same beds full of urine and blood in the new room. After wasting another 45 minutes moving from one room to another, we went to the beach again, only to find later, when we returned to the room, that the air conditioner was not working. That is, it worked but only for a few tens of minutes and stopped. I went to the settings, changed, reprogrammed everything that could be done on the remote control and I thought the problem was solved. At night, instead, we suffocated in the heat of the room, the AC stopped every 20 min. It was probably 30 degrees in the room, although it was cool in the hallway and outside. We had to wake up every hour, the next day again losing many hours sleeping, because of the problem at the hotel. But that's not the worst part. The worst part is that I called all the numbers shown on the booking and no one answered. I also called the number from which I was contacted by the people at the reception. Therefore, regardless of what happens in the hotel, you have no one to turn to. The next day I reported the problem, they blamed me for not knowing how to set the AC, they sent someone to solve the situation so that when I returned I would report that even after the intervention of the "AC specialists", it was still not working. I tried to report the problem again, but in order to report a problem, you had to talk to the blonde manager who could only be found when she wanted. So, I continued to sleep for 3 nights, with the window open and the AC broken in the noise of the engine revving all night.|| I forgot to specify that the walls were so thin that when someone was talking in the next room you had the feeling that they were in the room with you. Same thing with snoring. When the upstairs neighbor drew the water, it sounded so loud that someone drew the water in our room.||I tried to ask for at least part of the money back, because I spent a lot of money eating in the city, but in vain. They didn't even want to hear it, and the people from booking didn't solve anything about it. There was no reward, apology or solution. It was the worst experience I've had in my life, and not because I'm picky, because I'm not, but because of the incompetent staff and the lack of solving extremely serious problems. That place is a...

Utterly appalling, let me list the bad things first. Starting with breakfast, breakfast consists of wet and undercooked, cold scrambled eggs, hotdogs, sweetcorn and pasta with cheese. Or if you don't like that you can have cereal with hot milk or get a look of disgust from every staff member when you ask for a drink or for some cold milk. If you get that far 90% of the staff don't speak English and look at you like you are scum if you ask for toiletries since they don't give you enough each day. The hotel doesn't cater to English guests but lunch and dinner options, while there is usually only 4 options each day they are not that bad and I would say that the food is credible. The pool tiles are loose and we watched a child pull a pile of tiles from the bottom of the pool. This hotel serves strong alcohol which attracts the wrong kind of people if you want a quiet holiday get ready for dramatic girls loud men and screaming kids. This hotel is situated right next to a busy road where horses and angry drivers frequently go by. While I stayed at this hotel I cannot stress enough how disrespected I felt while I was here, the staff openly show you how disgusting they think English people are and scoff and mumble when you ask for things as you don't speak their language. Please don't go here if you cannot speak bulgarian as getting a glass of water will be difficult never mind everything else. The bartender who works next to the reception, he is very welcoming and friendly and gave me a high five nearing the end of the holiday, the people who work as bartenders and waitresses a waiters are generally either friendly or mutual towards you but the cleaning staff are not friendly at all (generally all of the staff acted strangely towards us until a few days before we checked out, hence why I'm giving them some credit in this review). The shorter waitress is very friendly and apologised profusely for bumping into my chair, she has great manners and made our trip better. Lastly there is one of the managers at the reception who says hi to us, smiles and again, she is rather friendly. I would like to stress that most of the disrespect came from the cleaners with some from the other general staff. The beds have springs in them and the covers are very light so don't put your a.c. on max while you sleep otherwise it gets too cold. The pudding selections are appalling with the ice cream cones being landed on by flies and old clearly wrinkly peaches are being served. The whole hotel needs renovation and there are never enough seats for meal times so we were forced to sit on a plank of wood. When you go downtown the locals attitudes are a little better but not by far, be careful when buying ice cream or getting in a taxi as if you dont pay attention they will overcharge you as much as they can. By the end of the holiday we no longer wanted to show my face to the staff for fear I would be judged and discriminated against. I know this review is very negative and you may be reading this thinking "This person must of had a bad day or just writes bad reviews for the hell of it" I thought that too until I visited this hotel then I realised I wish I listened to the bad reviews, go somewhere else. I am 17 and was frequently asked if I wanted alcohol in my drink when I asked for just cola, last but not least I watched a small child almost drown in the pool while the mother sat there on her phone when the dad had to jump in and save his life. There is no lifeguard on duty and no one cares about rules...

We booked three rooms for 7 people, one room supposed to have an extra bed (note, BED). At the hotel, we had a few surprizes. Rooms for the couples had twin beds(I think they all do, so hey, that's ok), but the triple room had two beds and one extending chair. All of the rooms were terrible, missing sockets, cables coming out of the wall, wallpaper coming off, water dripping out of the air conditioning(one of them was stuck open, but hey, at least it did its job), doors with missing bits, trouble with locks etc. The rooms we were initially given was beyond terrible, right next to the maids office, ground floor, pool right out of the window, exposed sockets and so on. I complained only to get stuck in a fight with the receptionist who was rude, mocking me and purely not understanding why I was not ok with it. I showed her all the problems and she kept saying "Ei Ei Ei??!!". Told her to drop the attitude but she continued. Asked for the manager, a polite lady who asked of we saw the pictures of the hotel while giving us another room which she tought was worse than the one we got. It was actually a bit bit better.|| ||PRO: -Good food, quite a lot||-Quiet place and surroundings||-Close to the beach||-Nice hang out place in the back||-Maids service everyday||-We personally got free parking, but the hotel has aprox 8 free spots, the rest need to be paid||-Nice coffee in the morning||||Cons: -Rude receptionist, poor english||-Bad condition of the rooms||-Twin beds(for couples at least)||-Small pool||-Dirty hallways||-No view, we watched the bitum of the hotel entrance the whole 7 days||-Bathroom smell||-Small Tv||-One plug(three if you took out the tv)||-No fridge||-Small bathroom, no shower dedicated space||-Food getting repetitive sometimes(afternoon snack was mostly defrosted pizzas, but it was ok)||||We had more complaints, but to be fair, this one was "You get what you pay for". The food served washed away the initial anger, tho it wasn't enough. All in all good if you plan on saving money on food and accomodation. Bad if you have expectations. Writing this to be honest and offer a view on the...