Prestige City 1 — Hotel in Nesebar

We booked two rooms here from 13th - 20th September, one for 2 adults and 2 children and one for 1 adult and 1 child.|Both rooms were basic, but clean which we expected from 3 star in Bulgaria. There was plenty of storage for clothes and facilities for basic self catering, however we were all inclusive - more on that later. The bedding provided was a pillow and a sheet with an extra sheet and to be fair that's what we needed as it was very hot during our stay. There were three blankets in the cupboard but one had a variety of brown stains and smelt of urine. There was a single bed in the lounge and a sofa, but no bedding for the 4th person so our boy slept on the sofa with one of the blankets and no pillow most nights. The air conditioning unit worked, but the extractor for it was on the balcony at ground level and blows hot air out. |On the website the hotel states free wi-fi, but you have to pay for it by the hour - we didn't. |The staff are ok, but most of them don't speak any English. We had to google translate 'butter' to get some at breakfast. Which brings me nicely onto the all inclusive food. Breakfast is 8-10 and consists of scrambled eggs, boiled eggs, hot dog sausages, fried bread, salami, cheese, biscuits, bread, honey, cereal and jam. Most of the 'hot' food is lukewarm. |Lunch is usually chicken and chips, or similar, again with salad and bread and lukewarm. There has been a better selection at dinner. Rice, spaghetti, chips, usually served with a selection of meats, some in sauces. Desserts consist of cake or mousse and rice pudding, but not all on the same night. The all inclusive drinks are beer, wine, spirits and mixers and soft drinks served from 10-10 each day. If you're planning on supping free cocktails for a week this isn't the hotel for you. This is not a 24 hour all inclusive hotel. The main problem with drinks was that there was no Pepsi for the duration of our stay, well there was, but it was bottles in the fridge, which you have to pay for. Until we complained and then we were allowed them for free, until they ran out and then they were not restocked. For a couple of days there was only a lemon drink or tonic water available for the kids. Snacks are served 4-6pm only and are one thing. Sometimes wafer biscuits, sometimes cold fried bread from breakfast. If you're a fussy eater come here if you want to lose weight on holiday!! |The best part of the hotel is the pool and the location. It's off the main road, but only a short walk to the bus stops and the road train to Nessebar. The pool is small and we probably benefited from being here in school time, but we enjoyed a few days around the pool and it's big enough for the kids to use inflatables. The pool bar was open when we arrived on the Wednesday, but didn't open after the Friday as there weren't enough staff to manage that and the restaurant bar. |Despite asking to speak to the manager a few times he was never available. Apart from our second to last night when one of the tables in the outer area of the restaurant was laid out with a cloth and reserved. He made an appearance and enjoyed a 4 course meal with a box of wine, while we looked on eating cold chips and crisps from the nearby shop because the kids were still hungry. We were told he was entertaining potential investors. This involved loud music and lots of clapping until 3am while his guests tossed and turned and got about three hours sleep.|The rooms were only cleaned once during our week long stay. On our final full day here the cleaner arrived and presented me with a toilet roll. I asked for shampoo and towels to be told no with a shrug of her shoulders and shown her empty trolley.|As for Sunny Beach and Nessebar I'd definitely come back, but I definitely wouldn't...

We have been to Bulgari before just a month previous so we had an idea of what to expect, we stayed all inclusive and that was a waste of money, next time we are booking early and only 5* will do its not much different if you book early.||||Rooms - Large studio towards the rear of the accommodation block and was very quiet, the room got cleaned daily but wanted to do it at 9am every morning so we had to tell them to leave it most days but that was our choice.||||NOTE: Do not leave loose change lying around the cleaners if they come think its a tip!!||||Staff - The cleaners were very polite the rest of the staff OK but with little English spoken was difficult to communicate.||||Food - Edible but with very limited choice, they need to offer better desserts and the afternoon snacks consisted of biscuits and an apple!!||||Drinks - Vodka, Brandy, Beer and wine plus some strange liquors all cheap, they ran out of Brandy on the second day and didn't get any more in so I reluctantly bought bottles of beer which ran out the following day and surprise surprise they didn't get any stock in but they opened the pool bar on our last day and had a fridge full!!.||||Entertainment - None.||||Best thing about the place - A short walk to the main road where you can catch a bus for about 50p and it will take you up to the main areas.||||Worst thing: We were badly bitten by what we suspect were fleas from the bed/bedding...Ouch.||||Would we return? - If it was cheaper and I saw some...

Myself my wife and my 3 children all stayed at the hotel for 11 nights on a AI basis. The hotel is about 20 minutes walk to the main areas of sunny beach and old nesabar with the beach being 5 minutes away.||||On arrival you are dropped at the back of the hotel and the reception is a small hut.||||The room we were given was clean and there was a kitchen which was great having small children so we could alway keep milk and water cold. The blinds in the room were broke and let in all the day light but this didnt really impact on us as we were up early with the children. The hotel is quiet in the day and there was always sun loungers avalable next to the pool. There was no noise at all during the night.||||The staff were all freindly and always happy to help especially the bar/ resterant staff. They always welcomed us and made an effert with the children. If you need a hotel where the staff amd other residents talk english then this isnt for you however i felt that this added to the charm and cultural experience for the children.||||The AI was basic however the kids loved being able to get there own drinks. The food was bulgarian with no sign of a chip throughout the stay however it was tasty and the children always found something they would eat.the snack was ice cream and biscuits with pizza being available for the odd day.||||In all if you want a quite hoilday and enjoy experiencing culture then this place is a great...