Stayed 16-19th March 2022 - We have visited Borovets 6 or 7 times now to ski, usually staying in mid range hotels. This time I wanted to stay in luxury, with the least distance to carry skis and poles to the slope.||||This hotel was everything I wanted, it really lived up to what I was expecting. The beds were comfortable and super kind size, what me and my wife are used to at home. We stayed in suite 207 with a slope view, the room was spacious and clean.||||The spa facilities were excellent, pool, Sauna, Steam room, hot stone beds and an Ice cave (ice cave was out of use for Covid reasons, this did not make any difference to us) It was nice it be able to unwind and relax here after skiing all day, before an hours sleep in our quiet room and then out for food and drinks.||||The staff were really helpful, everything we needed was acted on immediately.||||I will not stay at any other hotel when returning to Borovets after finding this gem of a hotel. It may be a little bit more than other rival hotels (which I have stayed with, and they are all ok, as I have stayed in them more than once) cost wise, but trust me worth every extra penny.||||If your going to Borovets and want to stay in comfort with heat facilities book this hotel.||||I am fussy and a hotel snob, I can honestly not...
Read moreI am currently on the final day of my stay at Masula (formerly Yanakiev) Hotel and I would like to leave a huge amount of praise for the staff at this perfect hotel in Borovets.||LOCATION - This is a perfect ski-on/ski-off location with convenient access to their ski school, learning slopes, button lifts and chair lifts. ||SERVICE - I had a couple of unforeseen circumstances which meant we had to be a fussier customer than I'd like and leave a day earlier than anticipated, but the staff were impeccable, courteous and nothing was trouble to them. The restaurant staff, bar, cleaning and reception staff made our stay comfortable and pleasant. Big thank you to Bilyana and her colleagues on reception for accommodating our requests with nothing but care & a willingness to help.||FACILITIES - We used the spa/pool area which was clean, adequate and very useful after a morning's worth of skiing. We even paid for massages which were of an excellent standard.||Overall, thank you Yanakiev/Masula for making our stay a positive...
Read moreI am currently on the final day of my stay at Masula (formerly Yanakiev) Hotel and I would like to leave a huge amount of praise for the staff at this perfect hotel in Borovets.
LOCATION - This is a perfect ski-on/ski-off location with convenient access to their ski school, learning slopes, button lifts and chair lifts.
SERVICE - I had a couple of unforeseen circumstances which meant we had to be a fussier customer than I'd like and leave a day earlier than anticipated, but the staff were impeccable, courteous and nothing was trouble to them. The restaurant staff, bar, cleaning and reception staff made our stay comfortable and pleasant. Big thank you to Bilyana and her colleagues on reception for accommodating our requests with nothing but care & a willingness to help.
FACILITIES - We used the spa/pool area which was clean, adequate and very useful after a morning's worth of skiing. We even paid for massages which were of an excellent standard.
Overall, thank you Yanakiev/Masula for making our stay a positive...
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