Where do I start.... Really mixed views on this place. Firstly let's start by saying you really do get what you pay for. It's clean and tidy but really run down and needs a lick of paint at the very least. The hotel is very quaint and was ideally positioned literally beside the 4 man chair lift. Its close enough to the 6 man and the busier areas for bars and restaurants but not so close that you can't get a good night's sleep (ie like slope facing rooms at the Rila, good luck sleeping there). Breakfast is varied but be prepared for cold cooked food (warmers didn't keep it warm) and to eat a more continental style of breakfast, cheese, meats etc The actual dining area could get busy at times as there were not enough chairs and tables to meet the demand if every room was occupied. This was at times was a pain as we are a family of 6 but smaller family's or couples should be fine. Staff were generally fairly friendly. Cleaners would come and if they couldn't do your room there and then it wouldn't get done full stop contrary to the hotels own rules. One thing to be very aware of for the hotel and 90% of the bars and restaurants...cash is king. Most don't or would rather not let you pay by card. Its a pain if you go out there with cards only so be warned. Would I stay at the forest star again, yes I would if nothing else for the convenience of where it...
Read moreThis hotel was perfect for our family group of 8. We shared a two bedroom apartment, it was cosy, with 5 beds in one room and 3 in the other. Plenty of hot water, although one bathroom between 8 means showers in shifts! The breakfast included meats, cheeses, cereal, toast, eggs all ways, fruit, vegetables, yogurt, French toast and some traditional Bulgarian fare. It was varied and plentiful. The beds were a bit hard but after speaking to reception they added mattress toppers to our beds which helped us to sleep. In fact whenever we spoke to the reception team they were accommodating and super helpful, they even laundered some clothes for us. The hotel was warm and welcoming after a day on the slopes. You can ski in and out and there is a room for you to leave your equipment. There are also free sledges for the kids to use. It was brilliant value for money and for a two star hotel it surpassed our expectations. Would recommend this hotel, and will definitely look to...
Read moreGreat location by the 4-person chair lift and sledge slope (bottom of a black run). We paid a lot of money for a 3-bed room which was in a converted attic so I banged my head a lot on the low sloping ceiling. The hotel is pet friendly and there were pets in breakfast room and barking late at night. The latter was resolved after I mentioned it to staff the next day as we were all pretty tired after being kept awake. Staff were pleasant and helpful. It is a quirky old building and I don't think there is much they can do to improve it, other than a lick of paint, and there is no lift so just uneven stairs to drag your cases up/down. The ski dry room is good with cctv. Breakfast is okay but doesn't open until 0800 and could do with better quality/choice of pastries and cereal. It does have some good partnership discounts with Alpin ski school/hire and a couple of local...
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