i have stayed in some hotels but this one tops the poll of been the worse, i have cleaned my room daily yes the towels are changed but that is it the smell of in the bathroom coming from the drain in the floor, the first day i arrived i had to clean the toilet and hand basin there is no room service also they offer free wi-fi none i had to pay about 30euro depoist for mobile internet, breakfast is not in the price but guest can use the restaurant next door they do one for 5lv english german and bulgarian - the english i would not feed to my dog it was one fried egg , bread not toasted or fresh chips, two very fatty slices of bacon carrots cauliflower and broccli i have been to bulgaria many times and stayed here 4 years ago for one night it was bad back then but was told it had improved ten fold where there many other hotels in sz stay in one of them and...
Read moreI was on a business trip during the weekend. First of all, as usual as I have stayed several times before, the room was smelling like someone smoked inside. Bed was not the most comfortable, but I knew the above from my previous stays and I was not surprised. However, at ground level there is a tavern which had live music. I didn’t mind until around 10 PM but since it was work trip and needed to wake up early, I wanted to go to bed a bit earlier. I called reception and they told me that they have a contract and the loud music will be on at least until 11:30 PM. UNACCEPTABLE. The staff told me that they know about the issue but can’t do anything as it is the manager’s decision to have the contract with the tavern. Would not recommend the hotel for business related trips or for people who go...
Read moreThe location is really nice and the lady on reception with the pink hair was lovely, but overall the stay was disappointing and I certainly couldn't recommend this place. We were supposed to have either a lake view or park view and a balcony, but got none. The decor was ok but quite tacky and dated while the lift was actually scary. The restaurant downstairs is awful. After checking out we found that our car had been clamped right outside the hotel. The only sign stating you couldn't park on one side of the road between certain hours was 50m away and barely visible. When we went back to the reception to ask for help there was none. We actually had no idea what to do or who to speak with. The lady who just checked us out didn't want anything to do with us and we walked out...
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