The Victoria Hotel was an unexpected treat. The double queen bed room was oversized. The tile floors and modern bathroom fixtures were impressively clean, and having an actual bathtub was a welcome change from other hotels around the country. There was plenty of hot water. The furniture was simple, but native to the region, with lots of beautiful wood. The mattress was very firm, which I had come to expect. There was a great air conditioner in the room, always a bonus. The desk also had a TV and Wi-FI was available. The only drawback was the daytime noise from the back side of the hotel, where lots of children were playing loudly. At nighttime, the noise was not a problem. There was not a restaurant in the hotel itself, but a restaurant next door in the shared parking area served a good mix of Khmer and American food in an open-air setting. There was not a pool, but the value of this hotel was unbeatable, in that a local negotiated a price of US$19 a night for us. I would not hesitate to stay...
Read moreDo not book this hotel online.||The hotel staff (including the manager) was not able to process the online reservation from Expedia. ||When we checked out they told us we have to pay cash since they didn't know what to do... A further problem was that nobody speaks English there and we needed the help from our tuk tuk driver. After speaking with the tourists police we paid cash again and now we have to try to get the already paid room back from Expedia. It was a nightmare especially when u have to catch a bus. (We stayed there for two nights and they didn't tell us anything before...)||The most frustrating part was that the staff was looking at us or the computer screen for minutes within doing anything. The service of the front desk is just horrible... Not trained at all. ||||The only good side was that the rooms were nice and clean and the restaurant next door was ok too. ||||So just go there if u pay cash and u have a nice tuk tuk driver. Otherwise u will...
Read moreThe hotel was great , the staff well you could not meet more friendly people anywhere in world, i was there three weeks got know all staff personally , at night they would teach me Cambodian , they were a great bunch , friendly helpful and went out their way to make my stay the best hotel i have every satyed in in my journeys around Asia.||||The room was spaciuos , clean , had fresh sheets everyday , bottled water , 60 channel tv, always had hot water , they even installed a brand new computer for me whilst i was there as i use the internet a lot , the place was clean , quite , the girls that did the rooms were really excellent ,in the three weeks i was there we became really good friends , in summary for the price $12 a day would equate to at least $100 New Zealand dollars for the same room and service.||||I would recommend to anyone whether staying one day or a week or more if you want know any more contact me...
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