Normally I would give a review telling you how awesome my stay and service was but there’s an incident that’s happening and no one wants to fix the issue so now I will make the matter known. Be very careful of the information you are providing to this hotel because I stayed there on June 20th 2024 which I book through a third party app than I will go in the hotel and pay the 250$ damage fee in which they will take physically from my visa debit card than the next day of my stay they will put the 250$ back when checking out on my visa debit. I have stayed here many times and never once had a issue but 5 days later when I am not even staying at the hotel I looked at my bank statement and noticed June 26th 2024 they had taken 250$ from my bank which I called the bank and they told me the hotel has taken it from my bank. I called the hotel to tell them what’s going on to give a chance to make it right as that payment whether it’s a hold or not as I feel I am getting the run around on it but either way it’s now been 24 hours and still I am out my 250$ from my bank so now I plan on sitting at the hotel until they refund the money they took from my account without me even staying there or my permission. I just want my money back as they are trying to say that this is only a hold but I told her I am the one who is out 250$ right now because of a reason that should not have happened as she’s trying to tell me it’s a bug in the system so be VERY CAREFUL with your card you give this hotel and check your statements because I believe there is way more to the story they aren’t saying and I’ll be getting to the bottom of it.
Update: July 2/2024 after everyone’s hard work to get on this so quickly the hold or bug was corrected and the funds were finally put back into my account. I still don’t like that the system kepted my information as I feel if it wasn’t there this would never happened in the first place but I am just happy the hotel was so quick to correct the issue and I thank the assistant manager and GM let’s just please never run into this problem again specially before the...
Read moreGreat place to stay-clean, friendly and fully accommodating staffI I had the pleasure of staying in a king suite, and can confidently say it exceeded all expectations. From the time I arrived, the staff were incredibly friendly, welcoming, and eager to ensure every part of my stay was smooth and enjoyable. Their level of service was truly outstanding—accommodating every request with a smile and a can-do attitude.||||The suite itself was immaculate. Spacious, thoughtfully designed, and exceptionally clean, it offered the perfect mix of comfort and style. The king bed was incredibly comfortable with crisp linens and plush pillows that made it hard to get up in the morning. I especially appreciated the modern touches—well-placed lighting, a large smart TV, fast Wi-Fi, and a quiet, efficient HVAC system that allowed for the perfect room temperature.||||One standout feature was the bathroom: large, spotless, and stocked with high-quality and soft towels. The overall quietness of the suite made it ideal for both rest and remote work.||||This hotel clearly takes pride in both its facilities and its service. Whether you're visiting for business or leisure, I highly recommend booking a king suite—you won’t be disappointed. I will definitely...
Read moreThis is a nice quiet hotel in a residential neighborhood, with a beautiful park right across the street. We had a 1 bedrm suite so we could have a kitchenette for the dog & us! The furnushings are sturdy and the king bed very comfortably firm. The living room was adequate but could use an easy chair for extra comfort, with 3 people and big dog the sofa isnt big enough. My son said his hide a bed was very comfortable. The hotel festure free breakfast in their breakfast room. A nice selection every morning, juices, coffee, lattes, tea, hot chocolate. Fruit , 2 selections of fresh hot breakfast ie bacon or sausage, french toast, quiche, scrambled eggs, fried potatoes, hashbrowns. Always available , waffles. pancakes, toast bagels mufffins hot &cold cereals . Excellent selection, very pleasant,room. Lots of restaurants in the vacinity and Hotel is set up for Skip the dishes delivery. Shrtwood Park is a nice bedroom community close to the city and lots of...
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