Hotel Diego de Almagro Costanera — Hotel in Antofagasta

We chose this hotel due to a colleague's recommendation - a mistake, and he won't ever be trusted again!||||The hotel is well located in front of the beach, although the extremely busy road dilutes the ambience of the location. My room ended up being a triple, so I was pretty happy with the amount of space on offer. It was clean - no problem there. Then, the problems began.||||The bed is soggy. Time it was replaced.||||A quick shower in the morning revealed warm water (not hot), which I didn't think too much about until later...||||Breakfast was ordinary. To be fair, breakfasts in Chilean hotels are generally tailored to Chilean tastes, but this is supposed to be an upmarket hotel and appears to cater for foreign visitors. Four varieties of cornflakes don't really make for an enjoyable breakfast for me. The scrambled eggs had run out. What I took to be orange juice turned out to be some horribly thick "nectar". There was no fruit available, unless you count the sultanas. My travelling companions (Chilean) were similarly unimpressed.||||Arriving back from work at the end of the day, the hot water had disappeared completely and was now only at the ambient temperature. When I went and spoke to reception, they said sorry, it's being repaired today and should be ready in about 30 minutes. Obviously it had broken down i n the morning and took all day to fix. There was NO communication from the hotel about this.||||We asked about using the pool. Uhhh sorry, it's being repaired too.||||For the price, this hotel represents poor value and we won't be returning. At half the price, the Ibis (at the back of this hotel) represents far better value, despite the...

I was fortunate enough just to stay one night in this pricey imitation hotel. Front desk service was terrible. After a long trip from Miami I stayed in 6th floor room 618 where the AC were not working and if you need to lend an ironing board they just simply don't have it. Front desk staff were not friendly with a terrible service and bad attitude from 18th century. So my recommendation: plan ahead and don't leave your reservation to locals. If you have to stay on this city (ANTOFAGASTA) stay away from this hotel. In my case, I will stay away of all dahoteles. Don't loose your time, money and peace. if you are a road warrior and you want to rest after a long day of work THIS IS NOT THE...

I have stayed here twice during business trips to Antofagasta. The city has a very limited number of hotel rooms compared to the number of business travelers that are in and out of the city on a regular basis. If you don't book well in advance of your trip you will find yourself scrambling to find a room. As was my case. The rooms are old, the carpet is worn, the beds are old and not comfortable, the towels are dingy and thin from so many uses. Also, you will be lucky to get even warm water in the shower. If you have no other options at least it is a bed to sleep in and a secure hotel. I have...