Hostal Las Heras — Hotel in Temuco

Stayed at Las Heras for 1 night. The experience was very strange. The room we got is located in the neighbouring house and they make it very complicated to get in. When we got there we rang the bell they asked us to go to the other door where we paid but then they asked us to go to the former outside door to get into the hostel, then we passed by a parking lot and ended up in the house where the rooms are. To enter and exit that area you have to use yet another door to the outside. If you wanted to get breakfast it was very annoying annoying since you had to go out and then go to the other door and it was very rainy in Temuco. The room was very basic, no storage and very cold, no heating other than a fireplace in the common area outside of the rest of the rooms. Bathrooms were clean and hot water was available (thank god!).The staff is very friendly which sadly is the only really positive experience about this place. I hope they can figure out a better way to handle guest mobility...

I had a wonderful time here. I had to arrive in Temuco for medical reason. I was looking for a good affordable place to stay and I found this!! The service was great, I informed them that I was not feeling well and had the cold, without hesitation they decided to put me in a room where a fire place was below the floor I was in. The kept the fireplace running almost all night just for me throwing one long after another. The breakfast!! was REALLY nice!! They provide a choice of two eggs with a breadbasket or a yogurt with little cookies, and to drink they gave us both tea/coffee and fresh juice. I would recommend this place if your...

The people in this hostel are lovely even though communication is difficult if you don't speak the language, the breakfast is great and while the kitchen has only basic facilities it is enough. However we had paid for a room with private bathroom and had to share in the end, hot water only works if you ask them to put the fire on and then it runs out quickly. Not great with a full house. We were there when a whole family was staying there so it was very loud to very late at night. You can hear everything in the accommodation. Wifi is great though and for one night certainly OK to stay. It is very central to...