Ibis Guangzhou Yuexiu Park — Hotel in Guangzhou City

My stay at IBIS was quite disappointing. None of the reception staff spoke English, which made communication difficult and frustrating. I was also subjected to police verification, even though the hotel should have submitted passport documentation directly—this felt unnecessary and poorly handled. The reception staff were rude and uncooperative; when I asked for a room upgrade to twin sharing, they refused without explanation. Even worse, when I requested to speak with a manager, the front desk staff declined to share any contact details. On a positive note, the hotel has a convenient self-laundry system, easy access to the metro, and is located in a good area with nearby restaurants and convenience stores. However, the lack of hospitality overshadowed...

This property of IBIS located bang opposite Garden Hotel is a newly made one. It is a perfect business hotel with clean interiors, necessity accessories, decent breakfast and English a speaking reception. The location is very convenient being in close proximity to the Yuexiu Park metro station, Mac Donald’s, Starbucks, Burger King, A shopping mall etc. There is a bank located close by for foreign exchange conversions. The space has regulated entry points and there is very good security. A really nice...

As international chain hotel, U should have english speaking staff.. we order 3 bed room same type, but one of our room ve smaller bed (140 cm, other 160 and 180), we complained and they gave us a solution to change a bigger bed tomorrow..

the conversation take a long time coz we should chat over translator device with many time misunderstanding..

I think Ibis is international...