Ibis Hotel Guangzhou Yuexiu Park Metro Station — Hotel in Guangzhou City

Overall good stay at this hotel. I've stayed here a few times for business. Location is good, it is very near China Hotel by Marriott. Yuexiu Metro station is 2 minutes walk from the hotel.||||Staff try their best, some staff have limited English which is normal. On my first night, I wanted something to eat a staff member was happy to walk me to some local restaurants.||||The beds are a little hard and pillows could be better, but still a good nights sleep. ||||Some of the rooms have a foul smell which should be improved.||||There is a small gym on the 6th floor and breakfast is OK for 1 night, but I'd recommend going out any more than that as it is quite limited and repetitive. ||||You can also do your laundry at this hotel, it requires using an APP. But as a foreigner, the staff gladly helped me with this...

We find Ibis Yuexiu Park so conveniently located that it has become our choice by default on our recent trips to Guangzhou. This hotel is very strategically nestled in the in the quiet NE corner of the Liuhua Exhibition Trade Centre, and is just about 8 minutes walk (Exit through Gate C) from the Yuexiu Park Metro Station on the Line 2 of the Guangzhou Metro. It thus provides straightforward access to the Baiyun Airport , the Guangzhou Railway Station (1stop) and the Guangzhou South Railway station (14 stops). A 24-hour Macdonald,adjacent to the nearby China Hotel, is across the road on the other side of Liuhua Street.The rooms are quiet, clean and the beds comfortable. The front desk is always manned by one or two youthful staff who are ever so friendly, helpful and attentive. Highly...

My stay at IBIS was quite disappointing. None of the reception staff spoke English, which made communication difficult and frustrating. I was also subjected to police verification, even though the hotel should have submitted passport documentation directly—this felt unnecessary and poorly handled. The reception staff were rude and uncooperative; when I asked for a room upgrade to twin sharing, they refused without explanation. Even worse, when I requested to speak with a manager, the front desk staff declined to share any contact details. On a positive note, the hotel has a convenient self-laundry system, easy access to the metro, and is located in a good area with nearby restaurants and convenience stores. However, the lack of hospitality overshadowed...