Donglong Hotel — Hotel in Harbin

This is the second time we're staying at this hotel. We were given two rooms located on the 2nd floor which are kinda make-shift rooms at the mezzanine floor. One of the rooms given has poor or no ventilation. Thank you to Trip. Com (Irish, Vera and Kate) who helped us resolve this issue with the hotel staff. Some staff at the counter look Over-stressed with their job and can be quite unpleasant or even rude when communicating with guests. The best part of the stay will be the scrumptious breakfast spread. We enjoyed the three day's breakfast very much. Overall, the cleanliness is tip top, too. It's located near to two subway station as well as to the airport bus stand. Harbin Museum subway station and Harbin...

Great location. Very close to a metro station and a major shopping street. My only problem is the cleanliness. The floors in my room were not clean when I checked in and only one day out of my 5 nights at the hotel did room service come and clean my room, meaning I slept with dirty sheets for a few nights. Two days after I checked in, I told the maid she can come in to clean my room in 10 minutes (so I would be outside while she was cleaning) but when I returned that night, my bed still had stains on it from the food I spilled on it the night before. I had to sleep in a dirty bed for roughly 3 nights before I got...

The hotel was mainly good for its accessibility and price. The location is very convenient. It's a pity that the staff does not speak other languages except Chinese. It is also unclear how the Wi-Fi works. I didn't like the fact that at 6 am or even earlier the noise from the cleaners began in the corridor. They did everything very noisily and did not let me sleep. The breakfast is a buffet of Chinese cuisine and without dubbing in English. Breakfast could have been made before 10 am, but it is from 7 to 9. Whoever doesn't make it in...