UrCove by HYATT Futian CBD — Hotel in Shenzhen

thoroughly enjoyed our 2 night stay here.

first of all, our twin room was huge and it is perhaps the largest hotel room i have ever stayed in. when we stayed for the first night, we realised that our shower head was faulty and the water was spraying everywhere. decided to call the front desk at around 11pm through the smart speaker and was surprised and very glad that a staff came up to take a look. she assured us that she would get her colleague to fix the shower head the next morning from 10am onwards, and sure enough, her colleague really came up at 10am sharp to take a look. we came back later that evening and was happy that the shower head was fixed and we could enjoy a nice shower with good water pressure - great service!

also, the laundry room at level 8 was a godsent because the washer and dryer were free-of-charge and you just have to put your clothes in. recommended to visit the laundry room close to midnight where the machines are less likely to be occupied.

all in all, it was an extremely comfortable stay with the great bedding and spacious rooms! one tip is to also control the AC through the smart speaker, as the panel near the entrance did not really work.

though the property was situated in the CBD, we had a familymart and starbucks just downstairs. it is also a stone’s throw away from exit 32 of futian station, though we exited from exit 30B or 31B (i may be wrong) which had lift access to the ground floor - just be sure to navigate with baidu maps!

also wanted to point out that the hotel allowed us to store our luggages till late (10pm) as our flight back home was at 2am.

highly...

The hotel is in a very business area of Futian so the daytime is very busy but thankfully in the evening and weekends it’s super quiet, no loud noise or cars beeping and you can sleep well. It is a 2 minute walk to the metro and because it is practically in the middle of Shenzhen you can get to most places with ease. It’ is a very “young” hotel in that it’s kinda cool, chill and modern and the staff are also like this but don’t let that put you off. They are young but very eager to help and engaging, and even though the hotel is primarily aimed for Chinese tourists/guests the younger staff ( the older man didn’t seem as keen to engage) will happily try their best with their English and we all managed to clearly understand each other with our translation apps, so it was not a problem. The rooms are huge with a free soft drink minibar the room  has smart technology and you can turn off/on the lights, open the blinds, turn on/off AC with the table side tablet and of like most Chinese hotels you have that cute little robot delivering your food, etc. you even get complimentary noodles in the evening, but most of all NO CIGARETTES SMELL! Which is very common in China!  I stayed at the UrCove in Shanghai and I had to check out early because the smell of cigarettes was too much in the hallway and coming through the vents but not once did I smell that here so this reason alone makes this hotel...

The hotel is in a very business area of Futian so the daytime is very busy but thankfully in the evening and weekends it’s super quiet, no loud noise or cars beeping and you can sleep well. It is a 2 minute walk to the metro and because it is practically in the middle of Shenzhen you can get to most places with ease. It’ is a very “young” hotel in that it’s kinda cool, chill and modern and the staff are also like this but don’t let that put you off. They are young but very eager to help and engaging, and even though the hotel is primarily aimed for Chinese tourists/guests the younger staff ( the older man didn’t seem as keen to engage) will happily try their best with their English and we all managed to clearly understand each other with our translation apps, so it was not a problem. The rooms are huge with a free soft drink minibar the room  has smart technology and you can turn off/on the lights, open the blinds, turn on/off AC with the table side tablet and of like most Chinese hotels you have that cute little robot delivering your food, etc. you even get complimentary noodles in the evening, but most of all NO CIGARETTES SMELL! Which is very common in China!  I stayed at the UrCove in Shanghai and I had to check out early because the smell of cigarettes was too much in the hallway and coming through the vents but not once did I smell that here so this reason alone makes this hotel...