Hotel Soul — Hotel in Suzhou City

Stayed for 3D2N at this Hotel Soul Suzhou in October 2024. The hotel is just 5mins walk from Chayuanchang metro station 察院场(地铁站) via Exit 3. The exit 3 has upward escalator but no downward escalator. Therefore if you have big luggage you might need to carry it down. The reception staff allowed us to check in pretty early in the morning and given us to a lower floor room with windows at 312. Same floor with conference halls. The room is spacious but the aircon is rather warm. TV has lots of Chinese channels but no android box given. The hotel prepares disposable indoor shoes, toileteris that include toothbrushes and hair dryers. Strong water shower pressure. However the shower water tends to leak out outside of the shower area even when the shower room door was shut. This causes the whole dry area in the shower room was wet and slippery and poses hazard when using the hairdryer! The room has provided extra pillows for each bed. The beds were comfortable. The hotel is located very strategic location to metro and also to the happening street that full of eateries restaurant and even walkable to Pingjiang road that has lots of famous shops along the river. The hotel breakfast was also very yummy and offers lots of variety. I certainly enjoyed my stay at Hotel Soul Suzhou. Definitely...

This hotel was a big surprise. With a very reasonable price (less than $50/night), it offered the class of service I have never seen in China.||The hotel provides free pick-up and drop-off to/from the train station, and the driver was very courteous. It was an impressive service from the beginning. Checkin was fast and efficient, staff members, speaking fluent English, worked even more smoothly than those in 5 star hotels in Shanghai. The attitude of staff members was not something easily found in China--fast, ready to help, courteous, and going extra miles for guests. Very impressive. ||Location was very good, literally steps away from the busy shopping area, and about 10-15 mins car ride from main attractions. The downside was lack of simple restaurants and a convenient store nearby--it was hard to find places for a quick bite. | |Room was clean and spacious with a comfy bed--pretty good given the price tag. The hotel deco was not great for me--on the modern and hip side yet in some parts too busy--but again, considering the price, not a big deal.||Breakfast was good, though lacked diversity. But given the size of hotel that was rather understandable. ||All in all, an excellent choice, especially for...

The location is great, and you are just a few minutes' walk from the pedestrian mall and the Charyuanchang metro station along line 4, which is also two stops from the main Suzhou railway station.

There are several eateries and shopping options nearby, or you can head 30 minutes to the old Ping Jiang pedestrian walk next to the river.

The room was rather large, but also a little on the basic side. Our room on the 4th floor - in fact, the entire floor near the lift lobby - smelt heavily of cigarette smoke, almost like a pub. Perhaps the fact that we were over the hotel's pub/nightclub was a factor.

The twin beds were comfortable, and there were ample power points, as well as a medium sized safe. The bathroom was an okay size, and water pressure was good. Wifi was rather bad, and we had some difficulty getting into the various apps. Some of the furniture needed repair, such as the cupboard door to the safe deposit box, which was difficult to close.

Breakfast was pretty good, with a live noodle and wonton station, as well as a good...