Hotel Luxor Plaza — Hotel in AMCO, Area Metropolitana Centro Occidente

On a local's recommendation, we dined at the hotel's restaurant one evening.||||The food was mediocre, the portion sizes were small with hardly any vegetables.||Our evening was delivered a blow by the only waiter who appeared able to speak some English.||He didn't listen to us, preferring to talk at length, repeating himself. We had to ask if we could respond on one occasion to get him to answer a question. We asked him if one of the meals contained any milk products, to which he assured us that there was only pork (which obviously wasn't true, since the meal contained a few slivers of veggies plus a mango accompaniment). So we took time to make sure that the waiter understood that I couldn't have any product made of milk.||||When we eventually managed to get our English speaking waiter to return to our table, I asked him if the mango accompaniment had any milk product. He responded proudly: 'The mango has only mango and the freshest of cream'. We had to remind our waiter of my original repeated request for no milk products, which he had clearly ignored and appeared oblivious to. Our waiter originally didn't take responsibility for his error, forcing me to explain the gravity of the situation he had created. He then apologised and chose to give us a complimentary flambéed fruit dessert. While I appreciated the gesture, I avoid fruits and alcohol, so he would have done better to invite us to choose a complimentary dessert from the menu.||||We had trouble getting our waiter to return to our table, and after asking another waiter for some lemons nothing arrived. We had to ask a second waiter before the lemons finally arrived.||||We both believe that the English speaking waiter should not be working in the...

Booked Junior suite at this hotel, as part of Expedia flight/hotel package. was on first floor, had really big bed, but lounge (separated by door) had much more space than bedroom, even though it also contained sink/hob/cupboards. Bathroom only had shower, as was far too small for a bath. wc was too close to end wall.||Hotel is on a one-way street, and is on thoroughfare for the megabus route, and as windows.are only single glazed the noise level is quite a disturbance factor. Across from the hotel is a first floor gymnasium (so level with our room), and in the warm weather (just about every day), the large windows are open, so there's no escape from the continuous music all day until well into the evening. Although if you're an admirer of decent bodies you won't be disappointed!||Hotel is conveniently located just off one of most popular squares. Don't bother with breakfast (on the fourth floor, open-sided with views over local hills or city roof tops) which isn't all that appetising, unless you speak Spanish, as none of staff speak English. Head out to a local coffee shop instead, get far better coffee, at approx £1 cup. The place is clean, reception area is very pleasant, but no English spoken. Has wifi, so was able to use google translator to help...

Luxury What a joke||The hotel is adequate. If I had to compare it to a US chain I would rate it a Motel6. That being said the rooms are clean and the staff is friendly. The location is not great but it's not bad. That being said the hotel is a real let down from the pictures on the website. It's kind of scary when you first pull up. Besides the questionable facade the hotel does not have elevators so be ready to walk up to the the third floor. Also the internet is spotty on the 3 floor. ||||This hotel has seem better days and when there were fever options this hotel was probably a good option, but it is no longer is a viable luxury option. If you consider it an economy hotel than you won't be disappointed. ||||The real problem with hotel is the price. I paid 136 dollars for a suite which is a bedroom with a kitchen. I could have gotten a regular room for 100 dollars which would still have been extremely overpriced.||||Unfortunately, I prepaid over the Internet otherwise I would have never stayed at this hotel. There are many nicer hotel closer to the Simon Bolivar statue for less money. There is more than one option in that square and any of them would be better than this...