Pop Art Hotel Las Colinas Manizales — Hotel in Manizales

Compared to the cost of the room, Pop Art Hotel is 6 stars out of 5 for location and service. It is 5 stars for the room. The location is downtown and many attractions, coffee shops, or restaurants are minutes away walking. I suggest visiting the “Queso y Cafe” coffee shops … it is one minute walking in front of the Olaza de Bolivar. I also suggest using the cable car terminal to go to bus terminal if you travel by bus between cities. The station is 12 minutes walking away from hotel. In terms of service, there is an angel called Sandra … she is very attentive, friendly and efficient. She introduced herself to me. When she saw me going out of the hotel, she went to clean my room. I returned to a very organized room. The buffet breakfast is diversified and couple of options change from day to day. You will love the buffet breakfast if you love pork as many of the dishes have pork. I do not eat pork and hence, had less choices. Though, they made me my own scrambled eggs when they saw me not even eating the egg with beacon. The hotel has free water and free coffee at reception. There are couple of areas where you can enjoy playing table tennis or other table hobbies. The bed and pillows were comfortable. There is no fridge. The safe had its wires showing and I did not use it as I felt it is unsafe. No air conditioner … as you do not need it as this city is colder than rest of Colombia. The view from the room was amazing as I can see...

The standard double room that we booked thru Agoda was spacious enough for the two of us - 27 m². The view in our room was facing another building, and although it didn't have an air-cond, it wasn't warm during day and night. We have free Wi-Fi with a great connection, a flat-screen TV with plenty of channels, safety box, minibar, and the king size bed was comfy. The hotel also has a Sauna and a bar.

The breakfast on Sunday was in buffet style with plenty of choices, but on the next day, I think because there weren't many people in the hotel, they gave us selection.

My comments on this stay:

The lack of socket for the minibar. We have to unplugged the TV in order to use it. During the check-in, we gave our Cedula as requested, but the staff didn't input our nationality correctly, which clearly stated in the Cedula, and we saw it from the printing copy when he asked us to sign. It looks like it wasn't a big deal, but just in case of something unfortunate happen to us, and they need to contact the embassy then it will delay...

I showed up with a reservation that was confirmed on booking. When I went to check in was told I did not have a reservation, even though I had physical proof through booking. I was then told by the staff that the operators of booking located in Bogota had not uploaded the reservation and that the hotel had no availability, even though I had a reservation. I was then told by the staff that if I canceled my reservation they could charge me up front and be able to give me a room. So I did as they told me and was than told no rooms were available again. After an hour of back and fourth I was able to get a room at a cost way higher than my reservation. Overall the way they handle reservations is horrible, but the hotel itself is nice and comfortable and the morning breakfast was...