Hotel Hacienda del Mar — Hotel in Puerto Carrillo

We stayed here for 3 nights. It is well layed out with the rooms arranged in a L-shaped pattern with a good sized terrace. The rooms were adequate and clean with 2 double beds. There was a sheet and thin blanket which was fine. Just keep the air conditioning at a suitable temperature. There is a safe in the room but no fridge. The bathroom had a good supply of hot water which suffered when other guests used their shower. We had to ask for shampoo when we ran out rather than them being replenished daily. ||The swimming pool needed cleaning as the bottom was slimey and there were leaves in the water.||The breakfast in the restaurant was traditional with fruit, juice, and eggs/toast/beans and rice. It was difficult to get the eggs cooked as we liked. There was no variation!||We felt that, even for Costa Rica, the Hacienda was...

The rating of 3 is the average of a 4 for the place and a 1 for service and hospitality. The hotel is nice, all rooms are arranged around a large pool, anf we could even see howler monkeys from the veranda.|What really spoilt our stay was the lack of any hospitality. When we arrived on a Sunday, the women at the reception barely said a word when showing us our room. OK, we thought, she was the temp for the weekend. However, it turned out that no one was interested in the guests. On the opposite, we had to ask for (poor) room service or find someone to serve us breakfast. And this was low season, the hotel was almost empty.|And why do they play bad music loud, even when nobody is in the "restaurant", which was apparently closed anyway.|If they don't like guests, they shouldn't...

Great little hotel with a huge pool. We were locked out of the hotel early one night though and had to climb over a gate to get in (we later found out there was a back entrance) so it would be good if the hotel could communicate with guests a bit better about when they do lock up etc. The owner did give us some drinks to compensate for this inconvenience though. I would also suggest thinking about where you want to stay and why, if you want to have a few drinks and go out in Samara, it is extremely difficult to get taxis, so I would recommend staying directly in Samara. If you're not bothered about staying in Samara and would prefer to be staying nearer to the beautiful Carillo Beach, then this is a great hotel at a...