Orea Resort Sklar Harrachov — Hotel in okres Jablonec nad Nisou

Review in English & German: Warning: Not suitable for allergic guests! Booked the more expensive executive room and got a room with a spectacular view of the parking lot (in order to get undressed I needed to close the curtains first), the bathrobes were torn and thus the extra costs for that room in comparison to the cheaper deluxe rooms not worth it. The interior is worn down and the carpet in our room shows suspicious stains. The indoor pool is too small for the number of guests, swimming was hardly possible. I have seen 12 people in a whirlpool approved for 6. Our biggest shock though was that there are dogs EVERYWERE! As an allergic person it is extremely hard to enjoy your stay if there are dogs on every floor and the hotel hotel offers carpet that simply cannot be cleaned thouroughly enough. I have complained at the reception and all they offered was, that I should see a pharmacy in order to get me some pills. They said, that there is no pet-free floor in the whole hotel. The only positive highlight was the very friendly live-cook at the buffet and the quality and variation of food during breakfast and dinner. Will not return though: it's definitely overprized and since there is no pet-free area not suitable for allergic persons. // GERMAN: Achtung - dieses Hotel ist nicht geeignet für Allergiker oder Hundephobiker! Wir haben die teureren Executive Zimmer gebucht und waren ehrlich enttäuscht. Von 8 Zimmer-Etagen, landeten wir in Etage 2 (die teureren Zimmer sollten in den oberen Etagen liegen) und hatten direkten Blick auf den Parkplatz und selbiger auch in unser Zimmer. Die kostenlosen Bademäntel für die Executive Zimmer waren total zerrissen und die Möbel abgewohnt. Der überall verlegte Teppich hatte seltsame Flecke, die nach Tierkot aussahen. Der Innenpool war winzig. Zu Stoßzeiten am Nachmittag war absolut kein Schwimmen möglich. Im Whirlpool, der für 6 zugelassen war, saßen zeitweise 12 Menschen und niemanden hat das interessiert. Das Schlimmste für uns war jedoch, dass wirklich überall im Hotel Hunde waren, auf jeder Etage (bei uns sogar rechts und links nebenan und demzufolge auch vorher in unserem Zimmer und Bett). Als Allergiker fiel es uns schwer auch nur eine Nacht erholsam zu schlafen. Die Rezeption reagierte darauf mit "Kaufen Sie sich doch Medikamente in der Apotheke!". Angeblich gäbe es im ganzen Hotel keinen tierfreien Bereich und das bei durchgehend Teppichboden. Einziges Highlight war der wirklich freundliche Live-Koch am Buffet und gute Qualität und Auswahl des Essens zum Frühstück...

We stayed here as two families on a skiing trip with young children and were placed in neighbouring rooms. Overall we enjoyed our stay here and the hotel is perfect if you have young children; there is a great kids club with very enthusiastic stay who are always on hand when the kids are tired from skiing or playing the snow and need to be occupied for a couple of hours. |Good points; rooms are a decent size and we were provided with a sofa bed for our daughter. Drink making facilities, fridge and toiletries etc are all provided. We stayed half board and absolutely LOVED the food. There is a lot of variety and all the food was delicious. Teas and juices are also included so you don't pay extra for this. The lobby and bar area is really nice. The hotel also has a medium pool, sauna/steam and a small gym. As mentioned above, the kids club is great. There is lots of parking and there is a good ski rental downstairs. The hotel is a short drive and even walkable from the Harrachov main slope and about 20 mins drive from Rokytnice. There is a ski bus stop very close to the hotel.|Bad points; only a few things really. Not a deal breaker but the proportions of our bathroom drove us round the bend. The towel heater is above the toilet so we very nearly dropped towels, swimming stuff, drying gloves etc in the toilet, the space between the sink and the shower is quite narrow with the toilet roll holder mounted in precisely the right place to scratch you every time you walk past it. The door opens inwards but the shower cubicle doors open outwards (sliding door would work much better). The wardrobe door is very heavy and slides across with a massive banging noise in the frame. The gym is very small and quite basic, I was expecting a little more but it did the job. Housekeeping was very patchy, some days they didn't come or turned up at about 5.30pm which was a bit odd.|Overall I would...

The hotel is big, right on the mountains, have a nice view and entry to the trails around. The breakfast food was really great, and the hotel organization during the COVID 19 pandemic was impressive. On breakfast no one touched anything, everything came on individual portions and the staff was constantly serving you and verifying if you need anything else. The bacon was AWESOME, get lots of bacon on breakfast! I never though bacon could get any better but I was wrong. The staff was really nice, we initially didn't liked our room and they offered another one in a higher floor without any additional payment. The restaurant food was very good quality, but could offer more options, for dinner they only had 4 options, maybe this was due to the low season. The rooms are really outdated, they need to renew the decoration and the beds specially, one of our beds had a uneven mattress. The spa felt like it was inside a gym, they have a big swimming pool with a whirlpool and a sauna, but for the level of the hotel and for what was advertised I would expect more of a relaxation spa vibe instead of a gym one. Regardless was amazing to refresh after a day of...