A special thanks to all the fellow friends that I have met in Swissotel, they made our time and took good care of us, I will not be able to list everyone but I can assure you that they are all the best, I mean it||||- Mohammad Al-Mayyami (Life Guard)||- Abdelkarim (Life Guard)||- Islam (Bar Tender)||- Ahmad (Security)||- El Sayyed & El Sayed & Adham (Security)||- Mostafa Mohammad (Life Guard)||- Chef Elhamy Hassan (Executive Chef)||- Mr Ahmad Roshdy (Manager F&B)||- Mahmoud Sayyed (Pools Manager)||- Mostafa Hamdy (Supervisor)||- Khaled (House Weeking)||- Abdullah (Life Guard)||- Elsayyed (Security)||- Mohammad Khalaf, Bchara, Taha, Refaat (Golf Cars)||- Concierge (Farida, Monica, Mona, Yousra)||- Bartenders and Waiters (Ali, Mahmoud, Karim, Emad (Maitre), Mahmoud, Mosaad||- Chef Ali Hatoum - Chef Stathis - Chef Hassan - Chef Abdulhamid - Chef Saad and all the Bakery Team the best pastry and bread ever we also had an authentic Halloum Mankoosha||- Sayyed||- Gebrael - Mahmoud - Amr||- Ram - Ana - Patricia||- Mr Ahmad ElSayyed (HR Manager)||- Mr Amir Mohammad (F&B Manager)||- Shaima||- Abdelhamid (Head of Security)||- Mohammad (Head of Reception)||||If you want to make the best for your kids, this is the place to be for the entertainment covers all ages and the Kids club and shows are amazing specially when the multicultural and multi nationality team are there and a special thanks to Coach Ana from Ukraine as well thanks to her we knew how to stretch and relax our bodies.||||Keep up the marvelous work and excellent Management with Feedback and Roles of all are very transparent, well done on the workflow. Will...
Read moreПишу отзыв находясь в этом отеле в данный момент. Через пару дней вылет, но не сдержалась уже написать сегодня. Я реально отдыхающий (пишу это по той причине, что знаю, что именно в этом отеле руководство заставляет писать положительные отзывы аниматоров ежедневно по 3 раза с разных аккаунтов отдыхающих). Я не новичок по отдыху в Египте, уже пятый раз посещаю эту страну, естественно есть с чем сравнивать. Не рекомендую этот отель по многим причинам. Самая основная из них - это много арабов, что бы вы понимали, это как цигане у нас. Распишу все пункты более подробно:
We stayed at Swissotel and, honestly, it was the worst 5-star experience I’ve had. Service towards CIS guests is dismissive, food is very poor, and most desserts are simply inedible (except the chocolate ice cream and crème brûlée). The Greek à la carte was a disaster – 40 minutes waiting for dessert with rude service. Many drinks are always missing – no tequila, no mojito, and when finally served, it was just Sprite with mint.||Rooms are in bad condition: slippers worn out, bathroom unfinished with nails sticking out, dirty marks, and shower curtains in terrible shape. Housekeeping ignores “Do Not Disturb” signs and enters anyway. My aunt needed medical help due to high blood pressure, but we waited 20 minutes in the heat while the doctor demanded extra payment just for measuring pressure. The so-called clinic was dusty and dirty.||Yes, the aqua park is decent and the sea is nice, but the entry is rocky and dangerous, the beach always lacks free sunbeds, and the toilets/showers by the bar are filthy. Shuttle service is unreliable – from our building (No. 47) it took 15 minutes on foot to reception. For a hotel marketed as ultra all inclusive 5-star, this is barely a 4-star at best. Beautiful views can’t cover up the terrible service. I will not return and do not...
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