I understand that there’s a severe lack of accommodation in the city but it is not okay to charge 5 star hotel price for just student housing. I don’t care that the hostel is simple but at least you should clean the rooms: when we arrived there was pop stain in the bidet shower and the trash bin (with blood stained papers) wasn’t emptied. My roommates refused to take a shower in the bathroom as it was so dirty…
We got a parking fee even if we registered the car license number in the reception. Luckily we could cancel it afterwards but it was one more sign how poorly the hotel is run.
The breakfast was plenty but almost everything (including coffee cups) was finished and we needed to push the waiters to bring more. The quality of food was very poor: coffee weak and juice horrible. What made us sad that it was obvious that nobody cared about how the food was presented: everything came directly from the package without any effort to decorate it. There are a lot of interesting local producers and it was the best season for fresh vegetables and berries but this was not made use of.
The casino building needs a renovation: the “spa” is one simple pool and plastic jacuzzi. The wooden ceilings were a plus though. Nobody cared about the gym and the machines made noise as they needed oiling (that would just take a few minutes). Again a sign that the owners don’t care about the place. There’s a lot of potential in the old building if they hire a skilled architect like in the fantastic Hanasaari hotel in Helsinki from the same era. However, I hope the horrible extension plan building a high rise will never be done.
The beautiful old casino building is renovated without love and would need a skilled architect specialised in building conservation. It could become wonderful.
The room opening only directly to south was very hot and there was no ventilation so we didn’t sleep well. The positive thing of the room was own kitchen and a balcony with beautiful lake view.
I am myself from Eastern Finland and feel a pity that our culture is a bit like in our Eastern neighbor. Our attitude is opposite of western Finland where people work hard and do their best. This hotel could be a wonderful place if someone cared a bit. For example going once an hour to the bathroom and collecting the trash from the floor. As no one was interested in this, I cleaned the rubbish from the floor myself as you just can’t run a...
Read moreVery nicely situated on an island with other hotels and a theatre but only a few minutes walk from the railway station and town centre. Not strictly a hotel as the rooms are used by students and the nearby hotel takes charge of running them as a commercial venture during the summer. Checked in via the main hotel reception, the block I was allocated a room in was a couple of hundred metres away. Nothing glamorous, I was on the 3rd floor. My room was a twin with shared bathroom, however this was only with one other room which I'm sure was empty along with most other rooms in the block. Furnishing was basic, but bed was fine, no TV, plenty of storage space. You get provided with towels, plastic cup, shower gel sachets. Bathroom was clean.||Best thing was breakfast, this was in the main dining room of the Best Western hotel. Superb choice of cooked food, fruits, cold meats, cheeses etc. ||Booking tip: By pre-booking on booking.com using a flexible rate, I saw the price drop a couple of times, so a quick cancel and re-book saw me get a good bargain for €55 as a...
Read moreThe worst hotel we had in a 2 week baltic tour. Luckily the only bad one. It was the last available place in Savonlinna for a 3 day trip in reasonable walking distance to the Opera. And we sure found out why it was the only place still available, even booking 4 months ahead. we knew it would be primitive , with no TV or AC. Just an annex to the somewhat better Casino Spa hotel. Rooms had a narrow bed. No bedside light. Wire coat hangers. Sheets and towels were not changed or rooms cleaned except at extra unpublicized charge. Breakfast buffet was mediocre and separate from the Casino buffet which was only 25 meters away, and just a little better. And the cost was a non refundable $900 US for 3 nights. They knew they could gouge guests during the festival and did they ever... But we did enjoy the town and the opera and good...
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