Appart Hôtel - Residhome Monceau — Hotel in Arrondissement of Nanterre

We had our room in this place from 30th of March till 2 April, room number 405... there was some liking on the floor like someone wash the floor and left too much water under the laminating flooring, dirty curtains and window frames, but this not a worst things. It was still not too bad, the worst happens on a day when we went to check out: I booked this hotel thru booking.com where I have my account from ages, I payed 230euro on a day when we came. 230euro it was a price for our stay!!!! On day we left to check out guy in the reception asked me to show him my bank card so he have to print some extra receipts for us, I said ok it’s not a problem, we came back to uk, after 2 days my bank statement shows that this hotel charge me extra 75euro!!!!! They just took money of me without any explanation any receipt any email , nothing!!!! I tried to contact them so they told me the manager is not here and I have to email them. So I did sent 10 emails with no reply from them, now I have to contact my bank to block this transaction and try to get my money back. It’s never happened before in my life that someone in a place big like this can’t take your money without my permission it’s just ridiculous!...

Stayed here for 4 nights during my business trip due to the close proximity to my office. The room was huge, overlooking the park next door. There is a tiny kitchenette for people who are up to cooking, with some cutlery and crockery available. The room was clean enough when I checked in, but note that room cleaning will incur additional charges. It is stated clearly in the room that they will only clean once a week if you stay over 7 days, though there is a broom available if you feel like doing your own cleaning. ||Limited tv channels, as with most hotels in France, but the internet connection was good so I could watch Netflix. Staff are friendly and ready to help when I had questions. I did not try out the breakfast as there was a bakery nearby. It also helped that there is a supermarket next door to buy daily necessities. The area is quiet at night, and not much choices for food. You can take a bus or train to La Defense / Saint Lazare so it...

I'd have preferred a room overlooking the square at the front of the hotel but my room was at the back. It was ok - clean and tidy, but the air conditioning wasn't working. It was blowing out hot air. I went to the front desk to report it and was told that the a/c was not functioning in any part of the building and would be fixed the next day. This was disappointing, given that it was during the hottest spell so far this year. ||||When I returned the following evening, the a/c was improved but still not cold enough to suit my needs.||||I felt that the selection of food in the vending machines in the lobby was quite limited, especially for those like myself who arrived fairly late on Sunday evening when no local supermarkets were open.||||On the plus side, the wifi was free and fast - best hotel wifi I've had...