Mercure Paris Nanterre — Hotel in Arrondissement of Nanterre

This was the worst hotel experience I've ever had. I’m giving one star only for the decent interior and fairly spacious rooms. Access was frustrating — you need a card to open the sliding door, and with only one receptionist available during weekends, we were lucky a guest opened it for us. The welcome was cold and unprofessional. Though breakfast was included in our booking, the receptionist couldn’t find it in their system and said she’d check later. welcome was so|The lift ride was like a roller coster a shaky ride. In our room, the washbasin tap was broken. The same receptionist came to check but couldn’t fix it and said we had to wait until morning for a technician. After complaining, a maintenance person finally showed up and fixed it.|The hotel lacks basic 4-star amenities — no pool, gym, minibar, or even complimentary water. The kettle didn’t work because the cord was too short to reach the socket. I had to use the coffee machine from the adjoining room since ours was a connected family room.|Breakfast was a disaster all days. The eggs were cold, watery, and tasted off — clearly pre-boiled and reheated in water. Limited choices, no proper refills, and completely unmotivated staff. When we requested anything, they responded with visible irritation and no courtesy.|Nothing gets replenished unless asked — be it coffee, sugar, or water — and even then, it's done with attitude. Overall, a disappointing and frustrating stay. I would never recommend this...

The room was clean but very small—fine for a solo business trip, but definitely not worth the price. I paid around 600 euros for a 3-night stay, which felt completely overpriced.

Breakfast was disappointing: watery scrambled eggs, coffee from a machine where you can’t adjust sugar, and cappuccino that tastes more like hot chocolate. No fresh fruit available. The only good option was to boil your own eggs and a variety of teas. Service during breakfast was slow, tables weren’t cleared, and dirty dishes were left for guests to move.

There’s no iron in the room, and you have to go to reception to get access to a steamer. Doing this in the morning is very inconvenient.

Location-wise, the train station is nearby, but the neighborhood feels a bit sketchy.

Overall, the hotel is clean and functional, but overpriced and inconvenient in...

We stayed there primarily to see Taylor Swift at La Defense Arena, but it was also very easy and comfortable to travel to the Paris city center from the nearby train station. We walked all the way back to our accommodation from the Arena to avoid the crowds waiting for the train, which took us around 30 minutes. Getting to the city center by train was easier and quicker than we thought.||Nanterre is a mix of quirky old French houses and new builds, and the old town city center is super charming.||There are good grocery shops nearby, and it’s a quiet neighborhood. We liked our room, which featured a double bed, desk, armchair, and bathroom with a rain shower. Everything was clean. The only thing we disliked was the bath towels, which kept piling up, so we ended up using the paper tissues for our...