L'Ermitage Mont Saint Michel — Hotel in Avranches

We recently stayed at this property and, while the staff were friendly, I left feeling the experience didn’t match the 5-star status it advertises I felt somehow taken for a ride and money wasted , more like paying 5 Star rates for a good 3 Star Hotel.||Despite charging premium rates, there is no 24-hour service as one expects in a 5 Star, no pool , no spa which to be fair they do not offer on the website so one should of been aware we didn’t pay attention so our fault there .The owner said he could wake up and serve if we wanted though . Its more the fact this is NOT 5 Star ||The “full breakfast buffet” promoted by them is very limited in reality – basic items like fruit juice, bacon, fruit platters and other staples have to be specifically requested.There is a tiny buffet board. Pastries are limited to croissant and chocolate croissant , this is France we expected more , and have stayed in France for a month at much better hotels at the 4 Star level …The family room we booked was relatively small, with a tiny verandah that offered little privacy, as people could easily see into the room.||Linen was good quality the rooms were clean with a nice large bathtub and shower .There is a lack of space to hang or store clothes , no place to put your soap if in the bath . Again simply not 5 Star. ||The restaurant menu is pricey, but the food itself was nothing to write home about very bland. We found some nice restaurants close by much cheaper and excellent food.||While the staff were welcoming and did their best, the overall product is nowhere near the standard or value promoted or advertised . This is a case of over promising and under delivering in a major way leaving one feeling taken...

A charming hotel with only 7 or 8 rooms, L'ermitage Mont Saint Michel is a great place to stay in to explore the area and Mont Saint Michel, of course.

We stayed in the superior suite which comes with 1 queen bed on the second floor (yes, it was 2 floors of luxury) and a sofa bed on the first floor. Both beds were comfortable and we even had an outdoor patio to enjoy the morning or night crisp air at. Our minibar was stocked with 2 bottles of still water, 2 bottles of sparkling water, 2 bottles of juices and bon bons - and it was all complimentary.

The toilet was separated from the shower and bathtub area - the latter being this big space with double sinks and a to-die-for huge bathtub that fills up in less than 15 minutes.

We brought our 2 dogs along so they prepared a dog bed and water for them which was a sweet touch. Do note that there is a per night charge for each pet you bring.

All in all, it was a great 2-night stay, albeit there was a weird smell around the corridors of our ground level location which may be the result of fumes from the kitchen.

Their restaurant serves breakfast and dinner, I'm not too sure about lunch but their dinner menu is supposedly changeable on a daily basis so do check with the staff if you're planning on dining. Room service comes with an additional 10€ charge per person which I found a bit expensive.

The staff is friendly and helpful. And for those who drive, the complimentary self-parking area is right in front of the hotel.

If not for the high room rate, I might consider staying here again as it is luxurious and located just 15 minutes away from Mont...

We were guests at the restaurant, not staying at the hotel.|The welcome was fulsome, the staff super helpful, the setting delightful. However we were instantly bombarded with an offer of champagne and caviar on a trolley pushed to our table. It was invasive. Secondly I'm no fan of pets in restaurants but there were two dogs with separate customers, one being held in the customer's arms with its paws on the table. I noticed no attempt to correct this from the staff. Were the customers perhaps too important or too rich?|Our meal (dinner) itself fell far short of expectations. The starter of asparagus was good. The main course, however, of pre sale lamb, was just this side of edible. The lamb, supposedly amongst the best in the world, was overcooked, dry, barely warm and small. It had a slightly unpleasant taste. The accompaniment was a round white mash, which according to the menu was lingot beans, tasted like a rather unpleasant potato puree. It was dry, stodgy, barely warm again and needed a double swallow. Apart from this there were no vegetables. The dessert, however, of white chocolate and pear, was excellent.|My wife and I stayed 4 days in the Mont St Michel area, ate at 5 different restaurants, and this was definitely bottom of the list as well as the most expensive. The place is pretty, elegant, and classy, and the staff friendly, but the word 'pretentious' springs to mind, and if only the food could have matched the surroundings...