Première Classe Chambéry — Hotel in Chambéry

One of the older buildings in this chain, I suspect, very dark and dingy room with awful lighting; a single vertical fluorescent tube in the corner, the broken shade so old it was dark brown, and probably a safety hazard. Linoleum floor, so could be kept fairly clean (better than the filthy carpet encountered in the Reims Premiere Classe we stayed at the night before!). Old-style bathroom, too, all-in-one bilious pink plastic cubicle with loo and shower, so the floor got soaking wet everywhere. As an indication of just how old this bathroom was, it still had built-in ashtrays! And an awful musty smell pervaded everywhere. There was an air-conditioner – but it didn't work! The security catch on the single window was broken, so if you opened the window at all, it was wide open from the outside walkway (the only access to all the rooms), and to possible intruders. Doesn't anyone inspect these rooms? Internet dire – worse than the old dial-up, and not useable. Where do these companies get their internet from, I wonder? Breakfast fairly basic – two sorts of cereal, bread, soft rolls and a sort of dry cake, no croissants! Juice, coffee and tea, of course, and a few yogurts.||It’s been quite a while since I last stayed at a Premiere Classe hotel, and from my experience this year, it will never happen again. ||Avoid, there are better places at the same cost - try the Brit...

Disappointing. Room 9. Very old and dirty and in need of major refurbisment. Walls were stained with what looked like coffee spills. Cracks that had been repaired had not been painted, floors marked and sticky. The window curtain had paint on it I guess from a previous redecoration but that must have been many many years ago. Bathroom cracked, cigarette burns, hair in the plug of the shower. Shelf by the bed at 45 degree angle. Toilet paper ran out and clearly had not been checked. The flourescent light, the main light source had been replaced with a ceiling light, totally inappropriate and not how the original lighting of the room had been designed. And to cap it all there was no bread at breakfast. Apparently 4 baguettes had been allocated for I think about 20 breakfasts. If they have to cut costs on baguettes , well ... I would avoid this place. We have stayed in other budget hotels in Chambery over the years and they are much better. The staff were friendly but this does not make up for such a run down hotel. I can truly say this is the worst hotel I have...

In general, I do appreciate this chain for the price / quality they offer. I understand that this is a budget chain and my expectations are aligned with this price level. However, I have never been to such a run down premiere classe hotel before. ||The outdoor reservation terminal did not recognise our reservation. The manager took forever to check us in and was not very friendly in the process. ||The magnetic door key did not work for 50% of the time and the door did not close properly. No towels were to be found in the room, apparently the maid had forgotten them. The A/C did only blow warm air (even if set to the lowest possible temperature), the room was thus too warm to be confortable. The floor was marked by many cigarette burns and the bed cover had several holes. Fortunately the sheets were clean. ||Our room, n°26 was close to the motorway and very noisy. ||The breakfast buffet was as usual of...