Première Classe Lille Sud - Henin Beaumont — Hotel in Lens

This hotel takes the word 'basic' to another level. It's like staying in a bad holiday camp chalet. The stairs to the rooms are external, there is no lift, the rooms open directly onto the external walkways and don't feel very secure. It's in the middle of nowhere. The night receptionist was gruff and unfriendly. The hotel has a lot of maintenance issues. The room we stayed in was meant to be a family room for three; we could barely get our cases in. There was a double bed with a single bunk above, you could just about get around the end of the bed to the other side of the room. It was like a cell, with lino on the floor, metal beds and plastic fixtures. The shower 'room' was similar to what you get in a ship cabin - a kind of all in one plastic coated cupboard. Ours was covered in hairs and cigarette burns. The bed covers were torn, tatty and mismatched but they were obviously freshly laundered. There were lots of dead insects, peeling paint and cobwebs. We checked out after one night, we were meant to stay for four. We were promised a refund. It took a month, reporting them to Booking.com and threatening court action before we got it. I've travelled all over the world and stayed in lots of basic accommodation, I know you get what you pay for, but clean and comfortable is the minimum I’d expect – this was neither. I've uploaded some pictures to illustrate, I wish...

Just home from a long weekend in France on a childrens rugby tour and staying at this hotel. Upon reading some other reviews before our arrival we were sceptical to say the least. But, we were pleasantly suprised. Although small and basic, the rooms were clean and comfortable. The bathroom small, but again, clean and the shower was always hot and powerful. Breakfast was also very nice with a variety of choices. However, there isnt much to do in the surrounding area. There are a few restaurants right by the hotel but although some families used these, we didnt as they wouldnt cater for us after a certain time. Mcdonalds was a 10-15 minute walk away but there is also an amazing supermarket/shopping centre just behind Mcdonalds. There is a small town about an 8 minute drive away with a Dominoes Pizza and kebab shops etc. Ok if you are driving but not within walking distance. So i would suggest doing your research into the area to see if it is suitable for you. But overall, it was fine for us for what we needed and...

We stayed here for 1 night as a rest stop between Calais and Switzerland. I have stayed in other basic accommodation but this has to be the worst. The rooms were small and smelt musty. The bedding smelt stale and i swear the towels were not clean. We also wanted to pay cash for our stay but even though a receptionist was on duty , he made me check in via an outdoor screen on the wall in which i had to pay by visa. There is a breakfast served in a clean dining room in the morning. It was ok, coffee, bread and jam. I would not stay at this hotel again and i would not recommend it either.||||There is a restaurant across the road. We went there that evening and had a really nice meal with...