Erata Hotel — Hotel in Accra

Went as part of a tour group with Dr. Kofi Lomotey. Do not recommend hotel or tour (excursion).||Low quality rooms and food. Put in upper level room. Very basic. No view of the area. Very basic bathrooms. Limited water and flushing toilets. Took cold showers. Not fun. Hard towels. If you want to use the mini fridge, you can’t plug in the lamp. TV was limited to preaching. Felt like a religious cell.||No elevator, uneven surfaces, many stairs without handrails and height and width of steps were not uniform combined with slippery tiles made the hotel dangerous for travelers with disabilities or walking challenges. Hard towels. Limited water or working toilets. Where and how does the food staff wash their hands when preparing food?||Food was the same each day. Low quality white bread, processed egg dish, leftovers from last night’s dinner, corn flakes, oatmeal, Tang to drink. In a country that grows food, we were served overly processed food. Dinner- rice, rice, rice, beans, plantains, cabbage, fried fish and overcooked chicken. I really missed fresh vegetables, green vegetables and fresh fruit. Sometimes the overcooked chicken was in a salty sauce. Very spicy and highly salted food. Take your blood pressure medicine.||Meeting rooms were not clean. We used two different meeting rooms both had old dishes and items in the corners. I guess they were left from previous meetings. No coverings on tables or water available in meeting rooms. Did I mention one was on an upper level with no elevator?||Did not use the pool. It did not look clean or well maintained.||Sadly, this was the better of the three hotels we were taken to stay in.||Very low quality in an old hotel. Knock it down and...

Erata hotel is probably a four star hotel that use to be one of the best hotels some years back until it faced a lot of competition in recent times. However it has stood the test of time and maintained very good standards in all aspects of their facilities. It is consistently doing a lot of maintenance from time to time to keep its facilities up to standard. It is well located in the neighborhoods of east legon in Accra the capital of Ghana. I will want to begin with the warm reception that a customer receives at the entrance into the hotel. The personnel at the reception are very receptive. They will check you in with a smile and carry your bags into your rooms. Their rooms are furnished with a comfortable bed, neatly dressed. Their wash rooms are neat, bath tabs are neat and running with cold and hot water. The televisions in the room gives the options of varieties of channels ranging from cartoons to football, news, Ghanaian movies etc. Then to their restaurant which provides a buffet of breakfast for free as long as you take the night in their rooms. For lunch and dinner they have both local and continental dishes. You can choose to enjoy your meal by their poolside as well and enjoy the breeze. They also have an airport drop off car on the standby for those who will need it. They also have conference rooms in case you need such facility. All in all Erata Hotel is...

My stay at the ERATA HOTEL was a unique experience. It's an old-style hotel that seems to be frozen in the 1960s, and it's best to arrive with no expectations other than having access to running water. There are no elevators, so be prepared to carry your luggage up the stairs, although there's usually one person at the front desk who can help with heavy lifting.

While this is a no-frills hotel, the customer service is exceptional. We stayed for a few days before our five-hour journey to Kumasi, and the staff went above and beyond to accommodate us. They woke up at 3 a.m. to prepare our breakfast so it would be ready by 5 a.m. They didn't have to do this, and their thoughtfulness made sure we had a nutritious meal before our long trip.

The hotel is conveniently located close to the international airport in Accra, Ghana, making it a good pitstop to rest and get your bearings before exploring the major cities. While it may not be a five-star hotel, I'm still giving it five stars because of the incredibly accommodating...