KOSTAS rooms&apartments kalamaki — Hotel in Municipality of Festos

We had to spend one night in Kostas Rooms and Appartments (unfortunately) and it was a terrible experience. We paid 40€ for one night which was absolutely overrated as there is NO breakfast included. The room looked more like a prison and although I had specifically asked for a double bed, we received a room with two separate beds made out of concrete (literally), so impossible to push them together. Above this, the staff at the reception desk was very unfriendly and did not make our stay any more pleasant. ||We got woken up by the cleaning lady at 9am who wanted to come in our room, I had to ask her to come back later. When checking out we found nobody at the reception desk, so simply left the key...

This is the WORST DUMP you will ever see in your entire LIFE!!!!! We literally felt dirty walking into the unit after they just "cleaned" it. We felt it definitely had cockaraches and we were VERY uncomfortable and left. Not only that, we were told we could put our food in the fridge to keep cool while we waited and they threw it all out!!!! Washroom was flooded with dirty water!! They said ocean view and it was just a sliver in the corner!! We left immediately and went to the place across the street!!! Even cheaper and ocean view everywhere with the sound of the ocean!!...

was good room but terrible service i have Aspbergers syndrome no thought or care about my disablity i was being chased by criminal fraudster gangster from uk and i got treated as a criminal i complained and my stuff kept going missing from my room the refused me a refund and were extemely rude and very unhelpfull seing as my mum booked and paid 690 euros for a few weeks i left after a week or so and had to spend another 300 euros for a room around the corner i want a refund of the full amount back to my mum plus compensation or i will start an online campaign...