Hotel Royal Suites - Yeshwantpur — Hotel in Bengaluru

We booked multiple rooms in this hotel 10 days in advance but on the day of checkin guy at reception was very rude and he asked our guests to checkin to some other hotel which was 1 km away . What is the use of reserving rooms in advance and making the booking ? Also Rooms are small there is no place for third bed or mattress to be placed on the floor Hotel guy misbehaved with our guests and kept asking our guests for making the payment before checking out Also stopped our guests from using the lift and moving out Don’t know how they are managing to be in hospitality business...

We had a very bad experience here . My guests stayed here. Receptionist misbehaved with my guests, did not let them checkout and obstructed them to use the lift to shift the luggage . Even after making advance payment receptionist asked some guests to checkin to some other hotel which was far away from this hotel.

Even if you book for 3 people you still get the same small room with no space for third mattress . Rooms are small for 2 person stay too.

I do not recommend this hotel if you wish to have guests. Receptionist is very rude and ill mannered person . Pay money to get...

The room is very tiny and we couldn't get hot water despite me saying that there was no hot water as soon as I checked in. I was told, that by morning we will get hot water for sure, just waste a bucket of water and then the hot water will come. When tried in the morning, still there was no hot water. When called up reception, he said someone will come to check. A man then knocks the door with an immersion heater!!! OMG 😳 We said we are done and didn't want any more hot water. We checked out well before 6am. Noone even woke up to help with...