Hotel O MS Plaza — Hotel in Bhubaneswar Municipal Corporation

Worst ever I have seen hotel. Staffs are also does not know manner how to talk with Customer. In Oyo they have claimed lot of amenities but none of are available

1. Even of multiple rooms are available they charged me more than half day charge 500 Rs just for 2 hours early check in and early check out
2. No lift service
3. All rooms are unhygienic and very dirty, I can't even stayed for 3 hours there as property manager does not take any action and I have to leave that hotel. Everywhere dust you can't stay without coughing there.
4. pillows, mattress are having multiple dirty spot and bad smell
5. They don't have TV cable connection for any room
6. WiFi is not working
7. No welcome kit even they charged for a si glass water bottle
8. Receptionist denied to give me early check in bill after argument he gave it
9. No restaurant
10. They don't have even spoon
11. No freeze All of these amenities they are claiming in Oyo but not available In my entire life I have never seen this type of messy room. They took around 1400 but not even...

I would not recommend the hotel at all. It's completely unhygienic and dirty. Even staff are worst they don't even give a single water bottle without money. 1) Room is completely dirty even if checking multiple room 2) Bed and pillow are also having multiple dirty spot 3) Toilet commodo is broken 4) Before I booked I checked with hotel staff for early check in charges and they said 150 to 200 but after reaching they charged 500 which is more than half day charge just for 2 hours early checking 5) Lift is not working and it seems stopped working since 1 year 6) Cable connection is not there even single room 7) There is no welcome kit, water bottle, soap 8) No Restaurant in hotel 9) No mini freeze 10) WiFi is not working 11) They don't have even spoon 12) One of guy receptionist is idiot and don't know how to behave with customer and was arguing even for early checking bill. Was denying to give it. They claim all of these above and many more amenities but they don't give a...

Very very bad in all respect. The property manager is very ill mannered. Denied room though booked fully paid through OYO. Demanded extra money of Rs.1800 which had to be paid and only then he allowed stay in the already booked room. The person is so arrogant that he even defied the oyo customer care. It seems that oyo is helpless and has no control on them. Further the rooms,bathrooms,lobby all are seen dirty,no cleaning at all. cockoaches were seen in the room and bathroom both. bed cover,pillow cover,towel all seem dirty and previously used. tv,lift found not working. the approach to the property is horrible with and muddy,no metalled road. taxi hardly agree to drop/collect from there. shoots were hanging all over the wall of the rooms. If one has to stay there even for one night,has to clean himself if he likes. No kitchen is available. So one has to hire taxi/auto to go for food outside every time.OYO seems to be cheated us .Next time I would think for further...