I booked a stay at Hotel Laxmi in Dwarka for 27th July 2024 through Agoda, and I received multiple confirmation emails from the hotel. However, when I called Hotel Laxmi to confirm, they told me I needed to cancel the booking myself.I contacted Agoda's help center, and they reassured me that my booking was indeed confirmed.
This conflicting information created a lot of stress and uncertainty. Ultimately, I had to cancel my booking three months in advance due to this conflict which is unacceptable for a confirmed reservation.
Based on my experience, I strongly advise against booking with Hotel Laxmi and using the Agoda platform. Better communication is needed to prevent future guests from facing...
Read moreFrauds..I had booked my stay 2 month's prior and confirmed the same.After reaching there they asked me to cancel my booking as it was peek time due to Christmas vacation and they didn't wanted to provide The room at Lower cost..Do not rely on the hotel they can cancel your booking any time and ruin your entire trip..Worst experience.. Don't feel like giving...
Read moreLocation is best for festival car parking also big and dwarkadhish temple 1km Room is good condition all room are big Best stay for...
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