Hotel O 807723 Hotel The Grand Rdc — Hotel in Ghaziabad

Beware of OYO Hotel Booking: A Nightmare Experience. Pathetic Service Ever

Booking with OYO turned out to be a nightmare I never want to relive. My recent experience with their hotel booking left me feeling cheated, frustrated, and disappointed.

Here's what happened: Upon arriving at the hotel I had booked through OYO, I was shocked when the receptionist outright denied me check-in, claiming that I needed to pay triple the amount I had already paid through the OYO platform. It was a terrible attempt to extort money from me and my wife, and when I tried to reason with them, they became aggressive and refused to engage in any discussion with customer care as well and denied to talk to them as well. Instead, they threatened me and my wife, making it clear that they would not allow us to stay at any cost now and said do whatever you can even after complaining to customer support.

Frustrated and desperate for a solution, I again reached out to OYO's customer support for assistance. However, their response only added to my frustration level. They instructed me to hand over the phone to the hotel management, but when I tried to do so, the staff at the hotel refused to speak to them. It was as if they were operating outside any semblance of accountability.

Lastly OYO's support team suggested an alternative hotel. Yet, to my disbelief, the same scenario repeated itself. Upon reaching the new hotel, they demanded double the amount even I had booked through Oyo. It was clear that this was not an isolated incident but rather a systemic issue with OYO's partner hotels.

This experience has left me deeply disappointed with OYO's services. The utter lack of transparency, accountability, and customer support is very very poor. OYO's failure to vet their partner hotels properly and address customer grievances effectively has resulted in nothing but frustration and financial loss for me. I strongly advise anyone considering booking with OYO to think 10000 times and explore other options to avoid falling victim to their...

I recently had the pleasure of staying at OYO Flagship 807723 Hotel The Grand Rdc, and I must say that my experience was absolutely delightful. From the moment I stepped into the hotel, I was greeted by a warm and friendly staff that made me feel instantly welcome.

One of the standout features of this hotel is its exceptional facilities. The rooms are well-maintained, spacious, and equipped with all the necessary amenities to ensure a comfortable stay. The beds were cozy and provided a restful night's sleep after a long day of exploring the city. The cleanliness of the rooms and the entire hotel was impeccable, which further added to the overall...

Hotel management scams people. Even after booking room online and paying online, the hotel management denied check inn, and asked for extra money without receipt. Staff was arrogant and at the end management denied room to me even after talking to oyo customer care. I am taking this issue to...