An Unforgettable Nightmare - Avoid This Place at All Costs!
My recent stay at this hotel in Goa was nothing short of a horrendous experience. We arrived with high hopes of enjoying a memorable vacation with my family and friends, but what awaited us was a complete disaster. From the moment we stepped foot into the place, it was evident that cleanliness and basic necessities were not a priority for the management.
First and foremost, the state of hygiene was appalling. The entire hotel was an absolute mess, with filth and dirt scattered all around. It seemed as though cleanliness was a foreign concept to the staff, who displayed a complete disregard for maintaining a sanitary environment. To make matters worse, there was no provision for drinking water in the rooms. Instead, we were advised to fill water bottles directly from a tap, without any purifier or filters. This blatant negligence towards guest welfare is unacceptable.
The staff's attitude matched the abysmal condition of the hotel. Rude, unprofessional, and utterly careless, they demonstrated a complete lack of respect for the guests. To our utter disbelief, they were carrying out furniture work in multiple rooms, even during the late hours of the night. The noise generated from this construction was deafening, disrupting any chance of rest or relaxation. Furthermore, the staff made no effort to clear the wooden particles that littered the floor, posing a safety hazard for everyone.
Despite booking through OYO, a supposedly reliable platform, their support proved to be utterly useless. They failed to address our concerns or provide any assistance in resolving the issues we encountered. It is disheartening to realize that even the support from a reputable company was absent when we needed it the most.
The amenities offered by the hotel were far from satisfactory. The air conditioning and electrification systems were faulty, causing discomfort and inconvenience throughout our stay. It is disheartening to pay for amenities that do not work as advertised. We felt deceived and betrayed by the false promises made by this establishment.
To add insult to injury, the restaurant staff were unfriendly and rude. We were charged for Tandoori Roti, only to be served plain chapatis at the same price. When we confronted them about this dishonest practice, their response was met with further rudeness, suggesting that we should go elsewhere if we were not satisfied.
Moreover, the state of the bedsheets, curtains, and towels was utterly repulsive. They were stained, dirty, and clearly neglected. It was evident that proper cleaning and maintenance were not a priority for the hotel. Additionally, the absence of a floor mat made it even more inconvenient and unhygienic to navigate the room.
Adding to the list of safety concerns, the sliders leading to the sitout area in the rooms failed to lock properly. This blatant security oversight left us feeling vulnerable and exposed to potential intruders. It is absolutely unacceptable for a hotel to compromise the safety of its guests in such a negligent manner.
Furthermore, the rooms themselves emitted a foul stench due to excessive humidity. It was evident that the management had made no effort to address the issue, resulting in an uncomfortable and unpleasant atmosphere.
These significant shortcomings in maintaining basic cleanliness, ensuring guest safety, and providing a comfortable environment for guests highlight the utter incompetence and disregard exhibited by this hotel.
In conclusion, I strongly advise anyone considering this hotel in Goa to steer clear of this nightmare. The deplorable conditions, coupled with the disrespectful staff and the unresponsive OYO support, made our holiday a living nightmare. This place has absolutely no regard for basic hygiene, guest comfort, or customer service. Save yourself the agony and choose a different accommodation to ensure an enjoyable and...
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