The Orchid Hotel Manali — Hotel in Great Himalayan Range

DON'T GET MISLED BY POSITIVE REVIEWS OF THIS PROPERTY. IT IS VERY MISLEADING. A very average property. Not worth the money. Hotel front desk service and receiving service so bad. No one was there to help with luggages when we arrived in the lobby, later some people came and none we welcoming . I didn't find it clean at all for a 4* hotel. They advertise as 5* but actually they are 4* but in my review it will be a low 3* or 2*. I was charged when i booked a month ago directly with them claiming it is is best price. But the price dropped considerably with I checked in and I was overcharged almost 40% more a month ago. I found this disappointing. Since there is low occupancy no buffet breakfast or no buffet dinner. They gave an alternate menu which is very basic. Food quality average. The bathroom water flow is so slow it drains 5 mins after bath. I will not recommend this for anyone. Don't go by the positive reviews it is misleading for...

On a genuine review, property is very nice maintained, even every staff member staring from reception, kitchen and housekeeping everyone is extra nice and co-operative, they were not serving breakfast in buffet because of less occupancy, but it does not mean breakfast was not good in these situation they customize menu at its best and everything is avaliable as per buffet you can eat in restaurant and can order anything I have ordered Pan Cake and dosa which was very delicious and again staff is very nice, loved to enjoy 1st...

It is an such an amazing place and awesome hotel...Love to visit again with family and friends...The staff and the team are so wonderful.They took care of us so well that we didn't feel away from home.A special mention for the Mr.Narendra and also Housekeeping....You guys are bound to reach skies with a team like this.Would definitely recommend Orchid to friends and relatives and would also visit yearly once... Thank you once again for making our trip...