Hotel Limra — Hotel in Gujarat

I stayed at Limra Hotel, Surat for 3 days, but the experience was very disappointing. On all 3 days, I faced issues that were not taken seriously by the hotel staff.

The night front desk officer, Ovesh, was extremely rude and arrogant. He did not know how to speak with customers and kept arguing instead of helping.

On the first day, I informed the morning shift staff about the strong cigarette smoke smell in the room and requested cleaning, but nothing was done.

The phone in the room was not working, and we had to go down to the reception every time for even small issues.

Overall, very poor service and no attention to customer problems. Totally not worth the money. I do not...

Located within 4mins walking distance from Surat railway station. The prices for the rooms are very reasonable compared to other hotels in the area. The hotel provides all the required basic facilities during the stay. Mr. Krishna at the reception counter seemed experienced and was very professional enough to take care of our requirements. Guests are requested to clarify if they wish to opt for breakfast during their stay to avoid any dispute at the time of Bill settlement if booking is done directly with the hotel. Please note the hotel doesn't provide accomodation to unmarried couples and would request for marriage Certificate before check in...

I always used my corporate booking with you. This is the 2nd time having the worst experience. Too damn slow room service. Asked bed tea in morning.. the tea was so cold instead of hot. The worst breakfast ever..fruits finished no milk, butter mixed with oil, no taste in upma & poha. The only thing was good in breakfast is TEA. Also called the chef but unfortunately he had no answers for the food he made. I’ll definitely not visit again.. also will not recommend to...