Regenta Inn Vadodara — Hotel in Gujarat

Excellent Hotel! Rest assured that your Trip to the City, which might be for any purpose, can become truly memorable, if you stay in "Regenta Inn", one of the better-performing Members of a reputed PAN-India Chain of Hotels. Every Aspect is worth mentioning, with delight of course! 😊 The Facilities and the Service are the Top Highlights. The Exterior and the Interior of the Building are beautiful. Its Location is centralised in the City, and this helps in commuting and planning. The Railway Station is at a Walking-Distance (less than 1 km). The Bus Stand is adjacent (same large Building) & one reaches there within 1 minute! From the Airport too, the Hotel is easy to reach, being in the most prominent Locality of the Heritage City. Most of the Rooms are large and comfortable. The Studio Room is exquisite and excellent. The Mattresses & the Pillows are the fluffiest we have ever experienced! One can have stunning views from most of the Windows. The In-Room Facilities are excellent. The Staff is competent, courteous, quick & eager to help & serve. The Managers are the real Gems. During our Stay in the Hotel, we came across Mr. Sunny Bhadauria ji, a Manager, who is a genuinely good Human Being. We have developed the Bond of Friendship with him. 🫱🏻‍🫲🏻🥰 He goes to any length to take care of all needs of the Guests. Thanks to him for giving a pleasantly surprising B'day Treat to our Son who has just turned 9!🎈🎂🎈💕 Sunny Bhai's handling of various Situations confirms that he is highly skilled and is well versed with Hospitality. We are sure that he has a Bright Future ahead of him. 😊 We are also grateful towards Mohammad Fazal "Iqbal" Saab, a Manager, who was genuinely helpful and full of great Tips from Day-1. 👏🏻👏🏻😊 Iqbal Saab is highly Professional and at the same Time, he empathizes with the Guests who are facing some Trouble - he went out of his way to help us during our initial Crisis, accommodated us as he could, and took other Steps. We sincerely thank him! 🙏🏻😊 Mr. Manan Joshi Sir, the Seniormost Manager for the Hotels in the City, has earned our Admiration and Respect because of his Empathy, Tactfulness, timely Steps and pure Help. He understands when the Problems of the Guests and the Attention required by them, supersede the SOPs and the Commands from above. He is bold while helping. He is a good Human Being and understands the meaning of "Family". Thank You Joshi Sir! 🙏🏻😊 The other Staff is also good. We are also thankful to Kantilal ji, who is quite experienced, knowledgeable and 24X7 helpful. For anyone looking for a Homely Stay in the City, at a reasonable Discount and to have an extraordinary Team to support the Guests, "Regenta Inn" is just the right place. Last but not the least, the Hotel has the Yummiest Food too! 😋 Overall, Full Marks to the Hotel! Thanks to the entire Team! 🙏🏻😊👍🏻 We hope to meet all of you again... For all Guests:- Book...

The stay was pathetic. Booked for INR 2000/- however the rooms are not worth INR 2000/- rooms need renovation. It seemed like a 1000 year old bunglow turned into hotel for only making money. Giving a detailed feedback for the hotel management team to look into :

On the day of check in 20th August first went to hotel to see the rooms so that booking can be made post showround of the room. Initially when approached Front desk for the showround a blunt answer came " Sir you need to wait for the showround of the room as rooms are not vaccant. When asked how much time it will take for the same they stated till 2pm.

After wait of 10 minutes again approached front desk again the same answer and then stated them to show a dirty room as it was only show round only just wanted to see whether we can stay or not. Finally they showed #542 which was ready as per them. However intially it was told none of the rooms are ready hence we need to wait for one hour.

Once we saw #542 it was okay. We booked the same through MMT. Though #542 was ready yet we were made to wait for 20 minutes (CCTV can be checked for the lobby) befoe alloting us the room. Finally we were given room #542.

Post check in when sat in the bed saw dirty stains on the bed linen. When complained about the same in reception the answer that the front desk team gave was shocking. They stated " Sir you only prior to check in told that the room was ok now you are telling bed sheets are dirty.

Am i supposed to Housekeeping job? As a guest should i tell your staff that yes room is ok you can relarse the same in system and give it to your customer.

When stated to speak to duty manager they never made us spoke to the duty manager and finally offered room move to #524.

In evening we asked for bed sheet change to which it was stated that since we have checked in today bed linen cant be changed. Finally after much hassle and conversations HK supervisor came to change the same. We got to know since the linen is outsourced hence these stains are a problem.

One question if I have spent money why should i know that whether linen is outsourced or insourced. Clean rooms is what i asked for.

At check out got to know that GPAY is not functional again another negative attribute for the hotel.

Neither any manager met us for all of this hassle.

Dont stay at this hotel they are only revenue eccentric. Just wonder asked for sleepers they stated its chargeable at INR 50 plus taxes.

Stay away...

The moment you enter hotel, reception area is nice and gives you a feeling of a 4 star property. The moment you leave reception some issues begin to uncover. 1of the 2 guest lifts was non functional. One of the buttons to call working lift wasnt functional. The moment you enter room, be ready to get suprised by small room size. Its so small that the furniture layout can injure you. Luggage rack is at the corner of a room and is only half feet from bed. You run a risk of hitting your feet or knee to the rack. Tea table: there is glass shelf above the table. So when you prepare tea and bend over to reach tea bags or sugar, it is highly likely you may bang your head onto thd glass shelf.

Bathroom: Commode is too close to a wall (layout problem). You cant even sit properly. Bathroom Linens were of poor quality. Hand towels were missing, I asked reception personally and requested towels in evening right after check in. Didnt receive. I then called housekeeping and requested again. Again didnt receive. Next day morning I called again and asked for hand towels, still didnt receive. I guess they dont have it in inventory.

There were a cockroaches near bed. So looks like pest control not done timely.

Room service: When you order expect to get it in 30 mins. Very slow service. And if you request additional cutlery expect the same time again. Food will be cold by then. Quality of food is average.

Floor corridor is like sercice area. Their food trolley movements are frequent and makes noise until 12 am in night. So dont expect to sleep before that. You will continously get disturbed.

So overall, I will not stay again and would not recommend to anyone. I didnt take pics cause I am very...