HOTEL SAKURA BY MAPS GROUP — Hotel in Gurugram District

Most of the reviews for the hotel seems doubtful, going by the user names. But this is a genuine review. I stayed with my mother for 2 nights during her medical check-up at Fortis Gurgaon. The hotel is decent. You get what you pay for. Going by the reviews dont expect 5 star facilities and treatment. But I would say the price-value proposition is good. It is conveniently located close to hospitals, metro station etc. The staff is friendly I must say. Breakfast has decent options. We opted for dinner too, I would say its OK. Nothing great, but does the job. One thing i noticed, the hotel hosts lots of parties. We stayed at the top (4th floor) so the noise was not evident. But I doubt people in lower floors maybe affected by loud music. Lobby is big enough. One lift, and a small swimming pool. Complimentary Tea/Coffee maker in room. However, only 2 small water bottles. Room size, enough for 2 people for a short stay. More than 2 nights and be claustrophobic unless you get a bigger room. Balcony is there, but mine was not usable as nearby construction was going on.||Overall: Its good for what you pay for. I paid 4000 per night with breakfast and dinner for Standard Room.||Suggestion:|1. Provide adequate hanger, my room had only 1 hanger.|2. Try to use less Oil and spices in food.|3. Add insulation in the banquet Hall etc. for noise cancellation|4. Provide Bigger size water bottles in room.|5. Provide 1 Dustbin in room. Dustbin is given in Washroom...

Worst reception staff I have ever seen. We booked deluxe room we went to our room after 3 hrs receptionist call us and said we are shifting uh to another room because there are some problems in water supplies so we said ok when we went to the room the room was also not properly cleaned and the room was standard room so we denied and said we want our previous room only and they lied us there was no problems in water supply they lie because they have taken another booking for that room next day morning chek out time was 12pm but they call us at 10 am and said that we have to leave the room at 11 am I said ok the I ordered Brkfast at the same time but thay provide us my order at 10:49am we were doing our Brkfast then receptionist again call us at 11am and said that u have to leave ur room now I said we want just 10 min bcz we are doing Brkfast he said no u have to leave the room because my gueat are waiting Like seriously how chek in time is 2pm na then why worst experience ever I had specially those...

We booked Sakura for our family and guest to stay for 2 nights for my younger brother’s wedding. In addition to stay we arranged for dinner and lunch and evening tea too.

Our checkin was bit chaotic as you can expect with 14/15 room getting prepared for early checkins, front desk people handled everything professionally and made every effort to get guest check in quick while handling current guests checking out and coordinate the room cleaning.

Hotel administration and service staff were very accommodating to our needs, and catered for numerous request from guest with a smile.

Lunch and dinner food items tasted good and every guest praised the taste and quality.

There were minor small problems with night service as you can expect with party this big and people staying up late, but nothing which will stop me from booking them again if and when needed.

Thank you Sakura team for making our stay and...