Stayed with my family there from 9th april to 11th april 2013. The hotel is good but some maintanance problem was there.Front rooms washroom has not any gycer. We used besides room gycer because that room was empty. Had some electricity problem. We had not been offered any complimentary bed tea.Inside the room a telephone was there but that was not working. The room was too small for extra bed if required. I hard from the hotel stuff that there was some administrative problem to construct anything. Any how the stuff of the hotels are well behaved and cordial. Restaurant was too good and also food taste. If the owner of the hotel look after the maintanace of the hotel it will be a good stay at pahalgum...
Read moreWent in May 2011 with my boyfriend on a shoe string budget as were students then. The hotel is situated on the main road near the bus stand and main market but not on the side of the Lidder river. Although the view from our hotel room was breath taking as we could see the snow capped mountains with floating clouds around it. Though the room was too small and the bathroom was tiny, it had lovely Kashmiri woodwork. The staff was very cordial and helpful. Food was ok (we only...
Read moreHotel Heena at Pahalgam is 1 of best food destination for veg & Non veg. Food What they serve is very tasty & fresh. We’re from south India we’re used only to refine oil. So they asked our opinion and then cooked. Usually people sell variety food but will not like. Here they understand staff also very polite and good service by Mr. Wahid Veg and Non Veg superb food Highly...
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