Regenta MPG Club Mahabaleshwar — Hotel in Maharashtra

I got a recommendation to stay at this hotel to witness its legacy and history. But honestly speaking barring a few tokens there is none. It's just another 2-star overpriced hotel

Cons: Let me list them out in bullets: 0 Privacy: 75% of the room balconies open towards the road. For me, the distance with the main entrance was so close that I could have made a drink and had cheers with him. It was as akin to staying on the main entrance. If you open the balcony door, then while coming out of the washroom you can wave a hello/hi to the people at the hotel's main entrance. We requested the reception desk where we got two views - One female person said that there is a room available and we may shift you. The other male person was a little rude. He gave me the figure of 75% of rooms facing the main entrance and he cannot do anything. While checking out, I asked how I may book so that I get a lawn facing room to which he said its purely on luck and cant help.

0 Privacy (Part #2): The balconies are so close that you are almost sitting together with the other room inmates.

Swimming Pool is a waste: The swimming pool's filtration & movement of water (whatever that's called) was not happening and hence the water was static and dead cold. We asked the person to get it started (around 4 PM) to which he mentioned pool timings are over :-D Then had to call reception - manager - person to get the things started while spoiling the entire mood.

Washrooms are creaky: The washrooms are clean and creaky and you will get to see the legacy in old rotten door edges and rusten taps :-P

Road to hotel is pathetic: The 50 meters just before the hotel is super pathetic and rocky.

Pros: Ordered food and received a good warm one. 2 stars in my review are for the same.

Conclusion: This is very over-priced when compared to other hotels for the amenities it offers. Check-In early and ask for the rooms...

Surprised to see such a rundown property from "Royal Orchid" Group. Not at all recommended .From exterior it looks like a nice heritage property . Front office girl was responding with all "no's" without any hospitality. We booked a "Deluxe Room"with an advance request to allocate us room with a view or upgrade us a better room. Allocated Deluxe room was dungeon, poor in a rundown building. Room was small with a queen size bed , an old sofa and TV. Outside sitting area was too dirty with very old , stained chairs and a table with a covered balcony . Inner walls of the room was not painted properly. It doesn't worth for Rs.9500+ Thanks to Abdul patel, FOM who agreed to upgrade us to a new Cottage room. We were saved becoz of him. Nice, polite person. Cottages were new without any views. or table and chair to work on . I don't recommend this room too to anyone who is particular in views and needs comfortable space to work from a resort or hotel. You can't enjoy even by sitting inside the cottage . A la Carte menu was better in taste . Morning Buffet was a waste . Food items served without any flavour or taste . Tea was like water . Staff members need to be oriented in restaurant. Buffet dinner was slightly better but not great . Very few items tasted good. It's not very good like any other "Royal Orchid" property where we have stayed . It's not a 3 star property, rather a single star one. We don't visit again or don't recommend anyone who enjoyed the comforts of real 3 or 4 or 5 star hotels in...

We visited Regenta Mahableshwar in December during Christmas. The gala dinner was over priced and poor service. The hotel isn't maintained at all and we had to wait for 1 hr outside our room as the room key was not operational. 5 different people came to open the door and finally they realised that the battery of door had to be replaced. Next day the breakfast area was cluttered with people as no space in dining area. There was shortage of cutlery, chairs, food and service off course. Many people came forward and explained them way to run the hotel when there are more guests in hotel. We did not complain on that too and finally there was a big service issue which amounts to stealing by hotel staff. We forgot our 1kg plum cake packed box in hotel by mistake which amounted around 900 bucks. We called the hotel staff the next day 4-5 times post check out and that our friends can get it picked and they kept saying that they would check and get back. No one called and next day when we called again the staff explained that the box was already eaten and they had to throw it as per hotel policy of eatables not kept beyond 24 hrs. Another staff gave an update that the box wasnt open but they threw it as per policy. The hotel staff has been very unprofessional in dealing with this scenario. We faced similar scenario with Taj property and appreciate their honesty and professionalism. Guys please dont visit this property as its just...