We booked this property based on our excellent experience at “The Leaf, Munnar”, but unfortunately, it was a letdown. After reading all the reviews, we had high expectations. However, our experience did not meet them.
Arrival & Check-in: We arrived at the property around 10:30 PM, but no one was there to receive us. There were no signboards, making it difficult to locate the reception. The manager, with whom I had been in touch, did not answer my calls—perhaps because his office hours had ended.
Room & Amenities: The rooms were just okay. The bathroom faucet was hanging on a nail, and there was no space to keep shaving kit. Shampoo and body wash were not replenished automatically; we had to call reception daily to request refills.
Breakfast & Dining: Someone wrote in the review “Sumptuous breakfast” but the complimentary breakfast was disappointing. During our three-day stay, only four items were available daily—typically idli, poori, and bread. Unlike other hotels that offer a wide spread, even a simple boiled egg was refused by the staff, they did provide omelette on request. The restaurant area was cramped, making it difficult to find seating when all guests arrived at the same time. Additionally, there were no fans or air conditioning, making the space feel stuffy.
Housekeeping & Maintenance: Throughout our three-day stay, the bathroom towels and bed covers were never changed. Even for basic necessities like water bottle refills and tea/coffee sachets, we had to call reception.
View around the property is good, but the road leading to the property from the main road was in poor condition and required maintenance.
Overall Experience: This property has a lot of potential but needs significant improvements in service, maintenance, and...
Read more"I recently had the pleasure of staying at The Leaf Resort Mahabaleshwar, and it was truly an unforgettable experience! From the moment I arrived, I was greeted with warm hospitality and impeccable service. The resort's stunning location and breathtaking views made for a perfect getaway. The rooms were spacious, beautifully decorated, and equipped with all the modern amenities one could ask for.
The dining experience was exceptional, with a variety of delicious cuisines and a talented chef who catered to every palate. The resort's facilities, including the pool, and recreational activities, were top-notch and provided endless entertainment and relaxation.
What truly sets The Leaf Resort Mahabaleshwar apart is the attention to detail and the dedication of the staff, who went above and beyond to ensure a memorable stay. Whether you're looking for a romantic escape, a family vacation, or simply a place to unwind, The Leaf Resort Mahabaleshwar is the perfect destination. I can't wait to return and create more wonderful memories. Highly...
Read moreA Delightful Stay at The Leaf Resort, Mahabaleshwar
Our stay at The Leaf Resort was nothing short of perfect! From the moment we arrived, we were greeted with warm smiles and excellent service. The staff is incredibly cooperative, always ensuring we had everything we needed to make our stay comfortable.
The rooms are spacious, impeccably clean, and thoughtfully designed, offering a peaceful and relaxing ambiance. Every detail is taken care of, making it feel like a home away from home.
Now, the food—simply divine! The chicken dum biryani is a must-try, bursting with flavor and cooked to perfection. Breakfast was equally impressive, with a wide variety of delicious options that left us eagerly looking forward to each morning.
Overall, The Leaf Resort is a hidden gem in Mahabaleshwar, offering a perfect blend of comfort, luxury, and warm hospitality. We can’t wait to return!
This version highlights all the positive aspects of your stay in a warm and...
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