Hotel Premier Inn — Hotel in Mumbai

The customer service was horrible! The men did not want to help us with the wifi pasword, kept giving us a wrong pasword and did not want to call his owner for the write one. He kept us awake upon midnight, i felt sleeping in a cinema because of his very loud bollywood movie he was watching. Also jelling while being on the phone. Asking him to keep quite, he waves me away. The breakfast, it was impossible for him to give us chai without milk since we cannot have that. The room is very small, noisy, i had to sleep with earplugs. The bathroom smells....

I booked via red bus...I paid extra for 6 am checkin...when I reached the hotel the rooms were full...I waited till 9 am....receptionist told me that check in time 12 pm...no proper contact between the red bus and host....finally cancelled and I have to search for another room....apart from these this will be a budget one...for...

An worst hotel room I stayed 😖 the staff was drunk and his behaviour also very bad experience got in this hotel the AC also not working not cooling very unhygienic not clean well beds sheet and Dube sheet also have stain 😑worst hotel I stayed i'm not recommending to stay in...