Capital O KING PLAZA — Hotel in New Delhi

Not at all recommend to stay in this Hotel even single or with family. I booked this hotel via OYO and reached the location which was provided wrong. When called the hotels for exact location then they asked why you booked through OYO, you cancel your booking then we will give you exact location. After intervening of OYO executive they provided the room by saying we have not said anything like that. They provided a room that were really dirty with no facility. It seems that this Hotel is suitable for that thing only for which OYO rooms are well known (Alcohol and prost...tion) . While checking out reception guy asked me to show the booking in OYO app and he himself gave 5 star rating to his hotel without telling me, when I asked why you did so, he said "go give the 1 star if you can".and started laughing. Later on I realised that now I can't edit the rating. That's why I wondered while booking too that why this hotel is having such great rating but only few reviews that only says...

Don't book this hotel through online from oyo. Bcoz when i book this hotel online i pay full money and when my 1 day left for check in i call hotel and i said tomorrow my check in hotel staff said that call after some time bcoz manager is not there. I call many time but they said same every time. After that they didi not pic may phone. Then i open my oyo app to cancel booking then i show that they increase my booking amount . Not app showing 2000 extra money pay for upgrade room . I cancel my booking same time. I cancel my booking on 25 march 2021 . Then i call oyo for my refund amount but oyo customer said that we are working. Today is 2 month completed but i did not refund my money. Don't book room in this hotel and don't book room in this hotel...

Rooms are good but their behaviour towards customers very very disappointing. I booked hotel for 623 rupees and paid 156 in advance but when I reached at hotel they asked for 700. If you apply any coupon they will deny you to to give you room and After checking out they ask your phone and give 5 star review by themselves...so be aware. In short you can book this hotel but you should book at hotel and be aware...