Hotel room was ok, but there was issues. We had booked AC room through Agoda but though i had selected 2+1, it had booked for 1 person only. They asked to pay 400 extra and i paid that amount. The bathroom door was not getting closed and had to ask them for a rope to tie it and keep it closed. There was no electricity from afternoon and AC stopped working. There was no window in the room and we had to keep the door opened and keep the fan running. They don have power backup for AC. After 2 hrs the light and fan also stopped working as the inverter battery drained. Then we had to be in dark for some time as there was no other option. I asked them to give us candle and did not get it. Later i had to use the torch which i always keep in the car. Since the battery of the torch was low, i asked them to get me the battery instead of candle for the torch. Thay said ok. Later on after some time they moved us to the next hotel named Treebo Benz as the power did not come back. I understood that both hotel was owned by same people and both hotel shared the same kitchen as it was in the same building. For online it was given to different brands. For online booking through Agoda the service was poor and for booking under Treebo the service was good. As the room in Treebo was better and had power...
Read moreThe hotel is quite ordinary and they do not even care about the guests. They kept me waited for more than 2 hours for food and then served what I did not order. I am a national level players and was there in Mohali to participate in National Championships. Tired and exhausted during the whole day without food, I thought they are going to serve me dinner on time when I ordered it. Finally they made me go out of this hotel on a chilly night with nowhere to go. It happened on 19th December, 2021 at 11.30 pm but nobody has bothered to answer to my complaints. Not even a single call. I paid them what I did not get i.e. the night stay and the food including next day's breakfast. They just want to get money out of their customers and thats it. You have plenty of hotels in mohali and chandigarh to select. Don't fall into their trap. I think the positive reviews available are also posted...
Read moreBetter be into lifting weights 'cause you'll be expected to haul your luggage up 22 stairs on the first floor. No lift available. And who in their right mind makes a hotel reception outside their room's window? The room itself was OK, only one towel & soap bar & chappal. No kettle/tea things & the bed linen looked like it was changed in UPA times. The loud & overfriendly receptionist and his guffawing friends didn't help either, till I had to get out of the room and remind them that it's people's sleeping time and they could take their very interesting discussions somewhere else. There's open parking available in front of the hotel, at owners risk. The area around this property gives creepy vibes, not recommended for stays with family. Airport is about 5 kms though, eateries at Bestech square mall closeby. Stay only if just a place needed to crash and...
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