I am giving 1 star as there is no 0 star available, because this hotel does not deserve even a single star. The room stinks, the washrooms are not clean the blankets and bedsheets have stains on it and on asking for changing it and providing the new ones it was clearly rejected saying they have only this one. As it was not changed we planned to check out then and there and the hotel staff did not let to check out also. We hardly been in the room and once after the blankets and bedsheets rejection and washroom not being cleaned we checked out but the owner or manager not sure who he was denied from checking us out and after a huge argument when i asked for his name he did not tell even his name and when i tried to click his picture along with the hotel he and his staff attacked on me and my family and they closed their hotel doors for not letting us go out and started to threaten us and later they took some momey from us and let us go. Pathetic people and their staff, i request to the management team to please look into this matter as it is a safety concern, if you want you can check the cctv footage for the date of 17th oct during the noon time around 2pm or 3pm. Later after paying them some money he told his name is Mr. Mohammed Ali, not sure how correct it is. Very disappointed with this kind of rude behaviour, we were a family including my mother sister and all, and this is how we were treated, it has women safety issue, life threatening ssue, and many more like this. Please take this as a safety concern of...
Read more"I recently stayed at orion residency , and unfortunately, my experience was not great. The room had a bad smell that was quite overwhelming and made it hard to enjoy my stay. In addition, there were no wash towels provided in the room, which was inconvenient, and the water in the shower was not hot, making it difficult to take a comfortable shower.
To add to my frustration, I found the staff to be unresponsive to my concerns. Despite my repeated attempts to get their attention, they did not take action to address the issues I faced during my stay. The lack of responsiveness from the staff was disappointing and made my experience at orion residency even more frustrating.
Moreover, I also noticed that the room didn't seem very clean, which was disappointing. Overall, I was disappointed with the level of cleanliness, amenities, and staff responsiveness during my stay at this hotel.
However, I will say that the location of the hotel was convenient. Despite this, I don't think I would stay at orion residency again, as the issues with the room, cleanliness, and staff made my stay uncomfortable and less enjoyable than it...
Read moreI recently had the pleasure of staying at the Orion Regency hotel in Chennai, and I must say that I was thoroughly impressed with my experience. From the moment I arrived, the hospitality of the staff was outstanding. They welcomed me with warm smiles and ensured that all my needs were met throughout my stay.
One thing that stood out to me was the high level of hygiene and cleanliness maintained throughout the hotel. The rooms were spotlessly clean and sanitized, and the common areas were well-maintained and regularly cleaned. I felt completely safe and comfortable during my stay, especially given the current pandemic situation.
The staff behavior was another highlight of my stay at the Orion Regency hotel. They were always polite, friendly, and eager to help in any way they could. They went above and beyond to ensure that my stay was enjoyable and stress-free.
Overall, I would highly recommend the Orion Regency hotel in Chennai to anyone looking for a comfortable and enjoyable stay. The hospitality, hygiene, cleanliness, and staff behavior were all exceptional, and I look forward to returning...
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