The Renaissance Uluwatu Resort & Spa was our first hotel stay of our Bali trip, and our favourite. Sitting on top of the Uluwatu peak, amongst nature and a short car ride to the coast, this place is the epitome of luxury and relaxation. They also have a connected beach resort called Roosterfish, less than 10km away.
As you arrive, you’ll be mesmerised by the huge space and incredible view, with a cool breeze passing throughout. It’s aesthetically pleasing, with the marble seating apparently modelled on the cliff sides of Uluwatu. Our check in was seamless, the staff ever so friendly and offered us warm towels, a juice and cookies. We’re taken to our room and the bellboy brings the bags very speedily.
The hotel features over 207 hotel rooms and suites, including a three-bedroom Presidential Villa. We were in a Junior Suite in Wing 6. This is the furthest from the lobby and thus needs access via a golf buggy (though I personally walked). Golf buggies were readily available when you called, with very friendly faces eager to please. I would next time choose a smaller room closer to reception to save the hassle of golf buggies, because the wings don’t really all connect that easily and being closer to the lobby just saves time getting to kids club, gym and the top pool. That said, our room was close to the second infinity pool, very picturesque overlooking Uluwatu’s natural surrounds. Our room was “massive” as our son described. Featuring a King bed, extra added bed for our son, a huge kitchen and bathroom area and gigantic bath. Everything is stone and marble so not the best with young kids, but it does look schmick.
The king-size bed has comfy mattress and especially comfy pillows. On both sides of the beds, there are power sockets that have USB outlets and international charging ports. Controls for the lights are also located on either side of the bed. The TV had your typical international channels, we didn’t seem to be able to stream devices or the internet. That said we didn’t stay in our room much as we made use of the facilities.
The kitchen features a kettle, POD coffee machine and products to make a coffee in your room. The only recommendation I’d make is to leave some long life milk in the room fridge as we needed to keep calling for some. The room has a bar fridge if that pleases you. They provide 6 bottles of water and will replenish as requested. Bathroom products including toothbrushes are provided.
Food wise, Clay craft is where you have the buffet breakfast or Ala carte throughout the day. Called this, for you can also do pottery classes in addition to dining there. You can also try Indigenous cuisine at Double Ikat (though we didn’t dine there). The buffet was all you could ever desire! Cereal and bread station, pastries, waffle and crepe making, yoghurts, smoothies, made to order juices, salads and egg stations. Plenty of western hot food, an Asian food station, soups, dosa made to order and proper coffee too. We honestly loved this food selection so much. As the hotel is relatively secluded, you need to dine here, unless you get a taxi out. While at the hotel, take advantage of facilities - from the 2 outdoor infinity pools, with pool tables, water polo, aqua aerobics and poolside drinks to order or inclusive fruit mocktail slushies. They have a day spa and a 24-hour gym that has great equipment, boxing and stretching classes as well as private lessons if you book. I did boxing which was excellent (class of 3) as well as yoga on the deck at 7am. The kids club was great, with yoga, crown making, scavenger hunts and Balinese ceremonies with a trip to the temple. The tree house kids club has daily inclusive activities in addition to the indoor slide, toys, game area, video games, movie spaces, books and the kids have so much fun. I was super comfortable leaving my son there.
We highly recommend a visit to the Renaissance, for it is superior in every way, and worth every dollar. Make the make of the view and the Uluwatu sunshine, for it’s a great break from the busy...
Read more🙏Upgraded Deluxe Suite 🙏 21 - 25 June 2025
Had the wonderful opportunity to meet many of the local Balinese service staff here. They ALL were so wonderful and inclusive. I was immediately relaxed into their warmth and authentic presence. They all seem to enjoy their work greatly and went well above hospitality standards to give their greetings and care.
... Apologies in advance for not mentioning each and everyone here. They All took much initiative to introduce themselves and were all part of a great n welcoming team to make us feel at ease 🥰🥰🥰. I will remember how you made us feel, regardless if I could remember your names
Kudoes to manager ms WiWin and manager Mr Aldi for all the hospitality and warmness from all!
@Check-in Warm and seemless check in by Ms Widyas. Aside from concierge, Ms Widyas was the first person we interacted with. Despite a minor glitch in the system, temporarily, she made us feel so welcomed and kindly went beyond what was asked for. We appreciate you greatly, Ms Widyas! Thank you also for the coumtless interactions, heartfelt card, pottery for my wife and i, n room upgrade ❤️
@Clay Craft - navigator ms Ratna, welcomed us during the start of the day with our morning breakfast. Thanks too for so many staff like Mr Armaja, who gave us concern regarding the Roosterfish feedback on one of their items. Amazing teamwork on a very minor matter of feedback
@R-bar - Mr Diki, always nice of you to ask about our day and trip. Nice catching up anytime/everytime! Thanks for the beautifully made Arak cocktail (from snakeskin); Your warm hospitality in guiding us to the Market scene in Bali; have also enjoyed our chat on the local culture and infrastructural changes, since 2020 COVID.
Kindness received well, from your colleagues and DJ. Thank you all 👍
@Double Ikat - Sunday night Chef-in-charge, Mr Janu , together with assistant Juni , for our Sunday seafood din. Nice chatting Janu and knowing about your colorful experiences @ the main caribbean island, Maldives and return to Bali for family. Thanks for the awesome crayfish special and free flow of grilled tiger prawns! Teaching me of the French Sofi method for the succulent steaks and keeping us company during our special celebrations for my wife. Appreciate your going out of your way, together with Ms Ratna, for arranging the early morning birthday 🎂 🎊 song and candle blowing for our final day! Youve become part of our Bali story🥰. We take this time to wish you d best in all future endeavours, expansions w/Marriott, and perhaps, your expansion into different branch for your experience n exposure
Thanks too for Ms Juni's heartfelt smiles, always warming our morning and evening ☺️🙏☺️. Hope you feel fully welcomed in Bali, wish you great fulfilment in your job, and continue your exemplary service for all to feel welcomed in Bali❤️
Thank you Sous Chef Dedi Mustofa, for your special avocado toast n very kind "airport offers"🥰
Chocolate 🍫 😆 Hope you all enjoy the box of my favourite Bendicks mint. It's been my goto for 30 years whiles travelling and truly, first time sharing my chocolates with anyone from the F&B 🤣🤣🤣
FURTHER UPDATES…
@24/7 gym PS: nice to meet you too PT Made! Glad to learn how you're enjoying teaching water sports and now, doing activities here with clients. Cheers N wish you all the best too!
@Roosterfish Van Thanks Mr Vicky, for the special return trip timing to Renaissance. You're a g8 blessing n a Great pleasure meeting you!
@Outside 4323 What a strange circumstance to meet the Duty Manager, Mr Aldi at the ground level road, just behind my room. Perhaps, simply meant to be…
What a great pleasure and honor for me to share of what is truly meaningful in life to me; and to have connected with you through your life experiences. Truly, no denying of ONE true creator🤲❤️. Praying only life’s blessings upon you and your family’s life. praying we will meet again one day, my new friend n brother ❤️
@2:00am checkout Mr Yudis 🙏for your chat N hospitality; allowing my silly request; your special card...
Read moreWe are deeply disappointed with how Renaissance Uluwatu handled a specific incident. It's difficult to write this because most of the staff I interacted with were professional, friendly, and pleasant.
Service: 3/5 (Based on non-incident interactions) Docking 2 stars because the room didn't meet the cleanliness standards expected of a 5-star hotel: my sheet had a large stain, there was hair around the water sprayer/bidet, the toilet seat was old and smelled like cheap plastic, and the bathtub had brown flakes coming up when I tried to run a bath. I had to run the water for some time before it cleared up. It seemed like the bath hadn’t been used for a while and wasn’t well-maintained.
Room: 3/5 The room was spacious and laid out well but quite dated and not well-kept or maintained. The toilet was almost clogged, but once I informed the cleaning team, the technician came and fixed it quickly.
Other Facilities: Quite nice. The pool was pleasant, breakfast was decent, and the staff were attentive.
Incident: During my stay, I discovered a malnourished stray mama cat and her kittens living on the resort's property but they were so scared so I couldn’t catch them before I left. I contacted a rescue organization based in Bali, and they agreed to come catch and take the cats. When I informed the resort (a man at the front desk, whose name I forgot to ask), he said the rescue couldn't come in to catch the cats and that their staff had to do it. This was understandable. Before departing, I spoke to the resort staff again multiple times, and they also assured me multiple times that they would give the cats to the rescue (I provided the rescue's contact information) once caught. They also had my number on file.
However, after catching the cats, they didn't inform me at all. I only learned through the rescue staff that the hotel had told him (the rescue staff) that the hotel's staff member's family decided to adopt the cats but were too busy to take photos for proof, which seemed suspicious.
I had to reach out to the resort and ask why they didn't give the cats to the rescuer as promised and why they didn't inform me of the change in decision. The resort initially didn't respond, and I had to follow up repeatedly.
Eventually, they told me that the Terminix team (the pest control company) had the cats, which contradicted what they told the rescuer about a staff family keeping the cats.
When I requested photo proof of the cats' safety, they said they needed time to check who had them and promised to return them to the rescue.
The next day, they told me the cats had run away. This entire situation was handled in an extremely unprofessional and frustrating manner. The lack of transparency and the apparent dishonesty have left me deeply upset. The resort's disregard for clear communication and their failure to honor their promises are inexcusable, and I am left with a profound sense of disappointment and...
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