Regent's Park Hotel Malang — Hotel in Malang

This hotel is quite strategically located in the middle of Malang city, not too far from the city square. This hotel is quite old but still comfortable. When I stayed, I actually booked a superior double room, but it turned out to be full. The hotel tried to help us by upgrading our room to deluxe, even though it was still a twin bed. Hotel staff were very helpful and friendly. ||Deluxe Room review: comfy, AC was good, there was a TV with many channels too. There was also a sofa and work desk. The rooms are quite spacious, although some parts of the room were rotten and need repair. Wifi in the room was not ok, maybe because the room is too far from the wifi access point. There are also slippers, coffee, tea, mineral water and a water heater available. Wardrobe is also available in the room. The only thing lacking was that there was no fridge in the room so we couldn't store the fruit or drinks we bought. The bathroom is quite clean, toiletries are also available, although limited. But there is no hair dryer. In our room’s bathroom, the top shower was not working, it was broken. What the hotel needs to pay attention to is the cleanliness in the room. The coffee/tea cups in the room were still dirty and there were coffee residues that were not clean. There was also a lot of dust in the room and it looked like it hadn't been cleaned before. The towels are also no longer pure white. The hotel has a swimming pool but it looks less clean and not good. ||Breakfast had enough menu choices, the taste was quite good. It's just that the placement of tables and chairs is too close so it's not comfortable to walk between the dining tables in the restaurant. What needs to be considered is that some parts of the hotel need to be cleaned, repaired or renovated, so that visitors will be more comfortable while staying...

Staying at Regents Hotel Malang was both comfortable and incredibly convenient, especially for my planned visit to Mount Bromo. The hotel’s location made it an ideal base, putting me within easy reach of the mountain for an early start on the sunrise tour.The lobby and general atmosphere of the hotel had a welcoming warmth, blending modern comforts with traditional Javanese decor. My room was spacious and well-equipped, with a window view that overlooked beautiful gardens, offering a peaceful spot to relax after a day of exploring.The hotel restaurant was another highlight, featuring a diverse breakfast buffet that ranged from freshly baked pastries to local specialties. This made it easy to grab a filling meal before heading out for a day of adventure. The hotel staff were helpful as well, providing tips on the best routes to Bromo and even assisting with transportation options.Overall, Regents Hotel Malang offered a convenient and comfortable stay, making it easy to explore Bromo and enjoy the...

It's my real story. I came to my friend's wedding at Sunday night, 2 days ago, June 19th 2022, at Regent's Park Hotel. I was relly disappointed with the hotel. At that time I found the service was very very terrible. There were 8 guests for a table. The food was just okay (not special) though the portion was quite small. My biggest problem was when we ask for drink. I need to wait more 20 minutes just for a glass of water and 40 minutes a glass of tea. What a service is that?! So, when the host asked all the guests to cheers up the glass, I was just cheers with an empty glass. Another case, the hotel just gave me 1 plate, 1 small bowl, 1 chopstick, and 1 spoon, for 6 kind of dishes. Even for food that need plastic gloves, it did not give me a tissue. And... the utensils were very bad condition. In East Java, we said "gerimpis". Then... No physical distance. If I didn't think my wedding couple friends, maybe I will...