Abano Ritz Hotel Terme — Hotel in Abano Terme

This was a magical experience in a great hotel but they could make some small changes that would deserve it's 5 stars. |The check in procedure was great, my room was ready by 10am. I only had a single room so was pleansantly surprised it had a double bed. The shower was 1m square and very tight for space. The shower head was broken in it's bracket and kept flopping down. I reported to reception on day 2 and was promised a repair guy was going to fix it. It remained broken until I checked out. ||On day one, it was overcast and there were only a handful of people on sun loungers. The pool bar was open but no-one manning it, consequently, I could not get a pool towel and had to go back to the reception lobby to get a drink. I mentioned this to the manager who said he had probably gone to do something else. I was there for 2 1/2 hours and no-one came to man the bar. However, days 2-5 were manned all day by friendly waiters. Aperol Spritz and Mojito's were beautiful and in my opinion far too cheap. They were only €4.50 - great for the guest but I am sure the hotel could increase to €7.50 and guests would still pay. In Spain, hotels generally charge €10 for cocktails and spritzers. ||The garden and pool areas are the best I have ever come across. Every single bubble bed, jacuzzi, power jet, massage section was fully operational and spotlessly clean. I was delighed to see tame rabbits nestled in and around the grounds, this was a real treat. The gardens were a slice of heaven with the hammocks and gorgeous fir trees that offered dappled shade for those that wanted to be out of the full sun. ||I was disappointed that there were no tea or coffee making facilities in the room. Even in 2-3 star hotels, this has always been a pre-requesite expectation. Breakfast was dissapointingly not 5 star and I think this let the hotel down badly. There was scrambled egg and bacon in metal servers but on all days, both the egg and bacon were cold (not even lukewarm). ||There were a range of continental breakfast items but nothing cooked to order and nothing hot. It felt that this hotel was used to catering for Italian guests as I was one of only 3 other English guests. All of use were disappointed in the food. ||The local supermarket is 10 minutes away and is huge and stocks everything you could need. The down is only 8 minutes away and had a good selection of fish, pizza and pasta restarurants. ||Many reported the dated tired decor, on the contrary I felt like I had stepped back in time. Time has stood still and it is true there are no mod cons in the rooms. However, this was part of the charm of this beautiful hotel. It transported you back to a time less complicated, a time without smart phones, social media and technology. Just a quintisenntial real nugget of history in this beautiful North Italian thermal town. ||If travelling to Marco Polo airport, it can be costly to get a taxi (around €140). I jumped on the number 15 bus to Venentzia Mestre, it takes 15 minus and is €10. You can pay cash or tap on and off with a card or smart phone. ||Venetzia Mestre is a train station with trains running every 20 minutes to Padova (pronounced Padua). Look for Padua on the timetable. You can then get a taxi to Abano Terme which is between €36-40.||Be careful asking for assitance at Venetzia Mestre, I asked for help and the ticket lady directed me to a train that cost €25 and was a later time than the earliest shown. The ticket lady said that was an old timetable, however, I went outside and repeated the process on the ticket machine without her support and found I could travel an hour earlier for only €4.50 for the whole journey. Beware as they are using this tactic to scam customers for...

The website was very deceiving. The building was very old, and needed a good overall on the outside. The grounds needed alot of care, I understand during that time of year it would not be up to par but it was neglected and we could not even explore the grounds because there was tape stopping us from walking around. Speaking of the grounds, it is not nestled in the middle of the forest or mountains. You are in the middle of a town with roads all around and traffic could be seen and hear from my window. I did not have a great view. |Concerning the room, it was a shock. It was decorated in old style furniture not modern at all. The sitting area was just room enough to sit facing the closet because we could not turn the chair around because the door wouldn't open. |We asked for a twin room and received a double bed. There are 2 guests but it doesn't mean we want to sleep in the same bed!!|The only good thing was the size of the bathroom. It was spacious and I appreciated that. Double sinks were great.|On the site it sates 3 restaurants are on the premise but please not one only opens in the summer months and another was closed. Which we were not informed off. If you want to eat in the restaurant you need to book in advance otherwise you will not have a spot. Another thing we were not told about.|This comes to the reception area. The elderly gentleman was a snob. He did not greet us kindly , nor give us any information concerning our treatments we booked. He didn't tell us about the closed restaurant, nor that we needed a reservation. The only positive was that a young woman who worked there was very helpful with whatever questions we had. She also helped to find a reservation at another restaurant when we couldn't get a spot at the hotel.|The treatments..... both pools were small and people didn't share the time between each activity. They would spend so much time at one thing and didn't care that people were waiting on line. The turkish bath could fit 4 people and my shower was warmer. The spa could hold 2 and it was very sad. No heat at all. |I had a massage booked and a mud bath. I came away from the massage worst than when I entered and even though the mud bath seemed lovely and the polish lady who was in charge was so kind and lovely, I immediately became sick after it and spent the same day in bed with a stomach bug and vomiting.||No, I did not enjoy this spa or thermal bath. I would never return.|Definitely do not come with children, it is mostly elderly people and the young kids we saw...

The Abano Ritz was probably, at one time, one of the nicest spa resorts in Abano Terme. The lobby is luxurious, the rooms large and the dining room elegant.||Unfortunately, this property has not kept up with the times. Although it is ranked as a 5-star property, the Ritz in no way compares to some of the other true 5-star hotels in Abano. The grounds are overgrown, the furniture and rooms are dated and even the cleanliness of the pools is lacking.||We wanted to love this place as the proprietor is friendly and the staff are hard working. The negatives however outweigh the positives. In particular the breakfast is very disappointing. No hot food with the exception of some very watery eggs unless you want to pay extra. The cold cuts were of average quality and the pastries just passable. This is an area that could easily and quickly be improved.||Dinner was family style and of good quality. However, this property is competing against other hotels in town that offer a proper antipasti buffet, a dessert buffet and more menu selections.||The pool area is quite nice, but dated and far too small for the number of guests. The proprietor would be smart to consider adding a second pool and lounge chairs in the rear garden area that is largely unused and somewhat overgrown. Hopefully she will consider this upgrade for the future.||Finally, the internet was completely unusable for most of our stay. Often we were unable to login even with good reception. Other times the internet dropped and we were unable to connect for hours. We spoke with reception about this issue a few times, but were told there was no problem. ||So overall we had a good time, but at this price point, improvements need to be made in order for us...